Lead, Domestic Shipping & Fulfillment

Integratedcooling; Georgetown (OH); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

Paid time off 14 days annually

8 holidays + floating holiday

Volunteer time off 8 hours

Corporate Discount Program

Employee Assistance Program 100% Wald‑

Maternity & Paternity Leave

Tuition Reimbursement Program

Scholarship Program up to $8k/year

Résumé du poste

Waldom Electronics seeks a Domestic Shipping Lead to oversee the domestic shipping team, prioritize orders, manage picking/packing, and ensure ISO-aligned operations. You will coordinate with sales and customer service to resolve shipping issues and maintain accurate documentation.

You will also train and support the team, communicate across branches, and ensure proper use of HubSpot for issue tracking and order updates.

Qualifications

• High school diploma or equivalent.
• 2 years’ experience in distribution center / warehouse.
• Knowledge of domestic and international shipping rules, regulations, and procedures is preferred.
• Understanding of shipping destinations, countries, codes, and restrictions is preferred.
• Ability to motivate, support and provide feedback to staff effectively.
• Capacity to learn domestic shipping terminal operations.
• Proficiency in Excel for data management and analysis.
• Knowledge of Outlook for email and calendar management.
• Proficient use of Cetec or similar ERP systems for order and inventory management.
• Detail-oriented with strong problem-solving skills
• Strong verbal and written communication skills
• Previous experience with HubSpot is preferred.

Responsabilités

• Oversee printing and processing of domestic orders.
• Make electronic changes to orders to meet requirements and ensure accuracy.
• Maintain documentation for all domestic shipments.
• Schedule consolidation days to optimize shipping and reduce costs.
• Coordinate with teams to ensure smooth operations and timely execution.
• Monitor and enhance picking and packing efficiency to ISO standards.
• Implement and oversee quality control in shipping operations.
• Supervise and support the domestic shipping team and provide training.
• Maintain communication with sales, customer service, and domestic branches via phone, email, HubSpot and in-person.
• Resolve issues related to domestic shipping and order fulfillment.
• Enter tickets into HubSpot for problem orders.

Connaissances

Excel

Outlook

HubSpot

Cetec ERP

Problem solving

Leadership

Communication

Formation

High school diploma or equivalent

Outils

Cetec ERP

HubSpot

Description du poste

Waldom Electronics seeks a Domestic Shipping Lead to oversee the domestic shipping team, prioritize orders, manage picking/packing, and ensure ISO-aligned operations. You will coordinate with sales and customer service to resolve shipping issues and maintain accurate documentation.

You will also train and support the team, communicate across branches, and ensure proper use of HubSpot for issue tracking and order updates.