Lead Dispatcher

Crane Service Company, Inc.; Upper Marlboro (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

A family-owned crane service provider in Upper Marlboro, MD, is looking for a Lead Dispatcher with over 5 years of crane and heavy equipment dispatch experience. This leadership role requires proficiency in NEXGEN Fleet Cost & Care software and a deep understanding of the construction industry. You'll lead dispatch operations, schedule logistics, and communicate effectively with teams to ensure project efficiency. If you want to be part of a respected company with a century-long reputation for excellence, apply today.

Qualifications

• 5+ years of crane/heavy equipment dispatch experience required.
• 2+ years of dispatch experience necessary.
• Strong knowledge of the construction industry is essential.

Responsibilities

• Lead crane and heavy equipment dispatch operations.
• Schedule cranes, trucks, operators, permits, and logistics.
• Collaborate with Sales, Safety, Shop, Yard, and field operators.
• Provide leadership and clear communication within the dispatch team.

Skills

Crane and heavy equipment dispatch experience

Leadership

NEXGEN Fleet Cost & Care software

Collaboration with teams

Tools

NEXGEN Fleet Cost & Care

Job description

Overview

Crane Service Company, a trusted name in the industry for over a century, is seeking an experienced Lead Dispatcher to join our team. We have 4 locations in the DMV. As a family-owned and operated company celebrating 100 years of service, we take pride in our commitment to safety, customer service, operational excellence, and integrity.

This is a leadership-level dispatch role requiring extensive crane and heavy equipment dispatch experience and proficiency in NexGen Fleet Cost & Care dispatching software.

This is not an entry-level role. We need a proven professional who can confidently schedule cranes, trucks, operators, permits, and logistics in a fast-paced construction environment.

Responsibilities

• Lead crane and heavy equipment dispatch operations in a fast-paced construction environment.
• Schedule cranes, trucks, operators, permits, and logistics to keep projects moving safely and efficiently.
• Collaborate with Sales, Safety, Shop, Yard, and field operators to coordinate resources and timelines.
• Provide leadership and clear communication within the dispatch team and with field personnel.

Qualifications

• 5+ years crane/heavy equipment and 2+ years dispatch experience
• NEXGEN Fleet Cost & Care software experience
• Construction industry knowledge

About the Company

For 100 years, Crane Service Company has built a reputation for reliability, integrity, and excellence. If you’re ready to lead dispatch operations at a respected, stable, family-owned company — we want to hear from you.

Send your resume to: [e-mail]