Lead Dispatch & Routing Manager – Food Delivery

Green Top Farms, LLC; New York (NY); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Sick leave

Paid time off

401(k)

Daily family meal

Green Shares bonus program

Job summary

Green Top Farms is a New York-based food service company seeking a Dispatch Manager for Green Deliveries in Brooklyn. You will lead the dispatch team, optimize routes across NYC, and ensure on-time delivery of meals to enterprise client sites and events.

This full-time role emphasizes data-driven routing, cost control, and strong communication with drivers, clients, and account teams. Early morning shifts, occasional weekends, with Green Shares bonus opportunities are included.

Qualifications

• 3 to 5+ years in dispatch, logistics, routing, or delivery operations, including team leadership.
• Experience managing drivers and building efficient routes in a time-sensitive environment.
• Strong understanding of on-time delivery, fill rate, and delivery cost control.
• Comfortable with dispatch or routing tools and Google Workspace.
• Excellent communication, organizational, and problem-solving skills.
• Calm and decisive with same-day changes.
• A commitment to personal accountability and continuous learning.
• Valid U.S. Driver’s License.
• Ability to lift and carry 50+ pounds repeatedly throughout the shift.
• Ability to work in cold environments averaging 30°F.

Responsibilities

• Dispatch & Routing: Build and manage daily delivery routes across the NYC area; dispatch drivers and adjust for traffic and changes; ensure on-time, in-full deliveries.
• Team Leadership: Lead, schedule, develop the dispatch team, and oversee hiring, onboarding, and training.
• Delivery Performance & Cost: Track on-time metrics and control delivery costs including labor, vehicles, fuel, and tolls.
• Fleet, Safety & Compliance: Oversee vehicle readiness, maintenance scheduling, safety and compliance.
• Coordination & Issue Resolution: Work with commissary, plant, and account teams; resolve late or incorrect deliveries; communicate with clients.

Skills

Team leadership

Dispatch experience

Route optimization

On-time delivery

Communication

Problem-solving

Heavy lifting

Same-day changes

Google Workspace

Safety/compliance

Tools

Google Workspace

Job description

Green Top Farms is a New York-based food service company seeking a Dispatch Manager for Green Deliveries in Brooklyn. You will lead the dispatch team, optimize routes across NYC, and ensure on-time delivery of meals to enterprise client sites and events.

This full-time role emphasizes data-driven routing, cost control, and strong communication with drivers, clients, and account teams. Early morning shifts, occasional weekends, with Green Shares bonus opportunities are included.