Lead Direct Support Professional - Mentorship & Program Ops

Apis Services, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Employee assistance program

Wellness programs

Paid training and professional develop

Leadership and career advancement

Job summary

Resources for Human Development is seeking a Lead Direct Support Professional to support the Site Supervisor and mentor Direct Support Professionals. The role focuses on direct care, staff support, and program operations while ensuring compliance with regulations.

Responsibilities include mentoring, training, ISP implementation, and collaboration with management to prepare daily operations. A strong emphasis on trauma-informed care, communication, and teamwork is expected, with opportunities for

Qualifications

• Demonstrated mentoring and leadership abilities.
• Strong communication and teamwork skills.
• Understanding of trauma-informed approaches and environments.

Responsibilities

• Mentor, train, observe, and give feedback to Direct Support Professionals on ISP implementation.
• Collaborate with management to ensure service delivery aligns with ISPs and regulations.
• Develop and maintain organizational systems based on needs and budgets.
• Provide services to consumers per state and federal regulations.
• Assist in preparing daily program operations with management.

Skills

Mentoring

Leadership

Communication

Teamwork

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

Email literacy

Time-tracking software

Job description

Resources for Human Development is seeking a Lead Direct Support Professional to support the Site Supervisor and mentor Direct Support Professionals. The role focuses on direct care, staff support, and program operations while ensuring compliance with regulations.

Responsibilities include mentoring, training, ISP implementation, and collaboration with management to prepare daily operations. A strong emphasis on trauma-informed care, communication, and teamwork is expected, with opportunities for