Lead Direct Support Professional — Mentor & Elevate Care

CHOR Youth & Family Services; Philadelphia (Philadelphia County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

DailyPay

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee assistance program

Wellness programs

Training programs

Job summary

Resources for Human Development in Philadelphia is seeking a dependable Lead Direct Support Professional to provide direct care and lead a team within a 24-hour emergency housing program. You will mentor DSPs, support daily operations, and promote trauma-informed, person-centered services while ensuring safety and dignity for participants.

The position offers a structured work environment with benefits and opportunities across multiple service lines.

Qualifications

• High school diploma or equivalent required.
• At least two years of experience with individuals with IDD and/or mental health needs.
• Understanding of trauma-informed care and the creation of trauma-informed environments.
• Valid driver’s license and ability to obtain required employment clearances (including FBI clearance where applicable).

Responsibilities

• Provide direct support to participants while helping maintain safe, respectful, and effective program operations.
• Assist program leadership with preparing for and managing daily program activities.
• Mentor, train, observe, and provide feedback to Direct Support Professionals.
• Model professional and effective interactions with participants, coworkers, and community partners.
• Work with program staff, management, internal departments, and other stakeholders to ensure services are implemented appropriately.
• Develop creative strategies that support participants in building independent living skills.
• Help maintain organizational systems based on participant needs and available program resources.
• Provide services in accordance with applicable federal, state, and local requirements.
• Promote trauma-informed, person-centered, and respectful support throughout the program.
• Complete additional duties as assigned to ensure quality services and program operations are maintained.

Skills

Trauma-informed care

Leadership

Mentoring

Compassionate

Education

High school diploma or equivalent

Associate or bachelor’s degree

Job description

Resources for Human Development in Philadelphia is seeking a dependable Lead Direct Support Professional to provide direct care and lead a team within a 24-hour emergency housing program. You will mentor DSPs, support daily operations, and promote trauma-informed, person-centered services while ensuring safety and dignity for participants.

The position offers a structured work environment with benefits and opportunities across multiple service lines.