Lead Direct Support Professional: Mentor & Impact

CW Resources, Inc.; Bristol (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Insurance - Medical, Dental, Vision

Telemedicine

Retirement Plan & Match

Disability Plans

Life Insurance – AD&D & Group Term

Paid Holidays, Vacation and PSPT

Hospital Indemnity & Accident

Voluntary Life

Job summary

CW Resources, Inc. is hiring a Lead Direct Support Professional (DSP) in Bristol, CT. This full-time role supports adults with developmental disabilities, mentors fellow staff, and ensures meaningful IP goals are pursued. You will lead activities, facilitate outings, and model professionalism.

You will promote independence, provide daily living skill coaching, and coordinate with the team to maintain a safe, compliant program environment. Competitive benefits and ongoing training are offered.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of two (2) years of experience providing direct support services to individuals with intellectual and developmental disabilities, behavioral health needs, or similar populations.
• Experience utilizing positive behavior support strategies, including reinforcement, redirection, de-escalation, and crisis intervention techniques.
• Working knowledge of DDS regulations, person-centered practices, and behavioral support principles.
• Ability to support individuals while promoting dignity, independence, self-determination, and inclusion.
• Valid driver's license with an acceptable driving record.
• Valid REAL ID or other approved identification required for transportation responsibilities.
• Ability to work at multiple program locations and participate in cross-training as needed.
• Strong computer skills for documentation, communication, and reporting.
• Comfortable working with adults with disabilities.
• Willingness to learn new skills, follow guidance, and take part in ongoing training.
• Ability to assist with personal care and physical support as needed.

Responsibilities

• Provide hands-on support to adults with intellectual and developmental disabilities throughout daily program activities.
• Facilitate and support activities such as arts and crafts, games, music, physical exercise, life-skills training, and other enrichment opportunities.
• Accompany participants on community outings including parks, libraries, grocery stores, volunteer opportunities, and recreational activities.
• Assist participants in achieving their IP goals and promoting independence.
• Support individuals in learning daily living skills, including budgeting, time management, communication, and decision-making.
• Implement positive behavior support strategies, including redirection, reinforcement, and de-escalation techniques.
• Provide support to participants in employment settings by assisting with tasks, productivity, and workplace expectations.
• Assist with personal care needs, including hygiene, toileting, feeding, dressing, mobility, and other support as outlined in individual support plans.
• Safely transport participants using agency vehicles and ensure compliance with all transportation and safety procedures.
• Monitor participant well-being and communicate changes in physical, behavioral, or emotional status to appropriate staff.
• Maintain accurate daily documentation, attendance records, progress notes, and incident reporting.
• Serve as a positive role model and collaborate with team members to maintain a supportive and professional environment.

Skills

Direct support

Positive behavior support

Documentation

Communication

Teamwork

Driver's license

Education

High School Diploma or equivalent

Tools

Documentation software

Job description

CW Resources, Inc. is hiring a Lead Direct Support Professional (DSP) in Bristol, CT. This full-time role supports adults with developmental disabilities, mentors fellow staff, and ensures meaningful IP goals are pursued. You will lead activities, facilitate outings, and model professionalism.

You will promote independence, provide daily living skill coaching, and coordinate with the team to maintain a safe, compliant program environment. Competitive benefits and ongoing training are offered.