LEAD DIRECT SUPPORT PROFESSIONAL
Resources For Human Development, Inc.
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Benefits offered by this job
Job summary
Resources for Human Development in Philadelphia is seeking a dependable Lead Direct Support Professional to provide direct care and lead a team within a 24-hour emergency housing program. You will mentor DSPs, support daily operations, and promote trauma-informed, person-centered services while ensuring safety and dignity for participants.
The position offers a structured work environment with benefits and opportunities across multiple service lines.
Qualifications
- High school diploma or equivalent required.
- At least two years of experience with individuals with IDD and/or mental health needs.
- Understanding of trauma-informed care and the creation of trauma-informed environments.
- Valid driver’s license and ability to obtain required employment clearances (including FBI clearance where applicable).
Responsibilities
- Provide direct support to participants while helping maintain safe, respectful, and effective program operations.
- Assist program leadership with preparing for and managing daily program activities.
- Mentor, train, observe, and provide feedback to Direct Support Professionals.
- Model professional and effective interactions with participants, coworkers, and community partners.
- Work with program staff, management, internal departments, and other stakeholders to ensure services are implemented appropriately.
- Develop creative strategies that support participants in building independent living skills.
- Help maintain organizational systems based on participant needs and available program resources.
- Provide services in accordance with applicable federal, state, and local requirements.
- Promote trauma-informed, person-centered, and respectful support throughout the program.
- Complete additional duties as assigned to ensure quality services and program operations are maintained.
Skills
Education
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
RHD-FERNWOOD WEST Regular Full Time Service Worker Philadelphia, PA, US
RHD Fernwood
Philadelphia, PA
Full-Time
$19.00 per hour
DailyPay Available
At Resources for Human Development, we believe every person deserves safety, dignity, and the opportunity to build a more stable future.
We’re seeking a dependable and compassionate Lead Direct Support Professional who is ready to provide direct support while helping guide and mentor other team members. This position combines hands-on participant care with leadership responsibilities that help maintain high-quality services and effective daily program operations.
RHD Fernwood provides emergency housing for single men and women in Philadelphia who are referred by Philadelphia’s Office of Homeless Services.
The program assesses each participant’s immediate needs and provides healthy daily meals, housing-focused case management, and referrals to community services and supports. Fernwood helps individuals address their primary social service and housing needs while working toward greater stability and independence.
- $19.00 per hour
- DailyPay, access your earned wages before payday
- Medical, dental, and vision insurance
- Paid time off
- Employee assistance program
- Wellness programs
- Company-paid training
- Paid training programs
- Opportunities across multiple service lines
- Help participants work toward housing stability
- Mentor and support Direct Support Professionals
- Build meaningful relationships
- Strengthen the Philadelphia community
As a Lead Direct Support Professional, you will:
- Provide direct support to participants while helping maintain safe, respectful, and effective program operations.
- Assist program leadership with preparing for and managing daily program activities.
- Mentor, train, observe, and provide feedback to Direct Support Professionals.
- Model professional and effective interactions with participants, coworkers, and community partners.
- Work with program staff, management, internal departments, and other stakeholders to ensure services are implemented appropriately.
- Develop creative strategies that support participants in building independent living skills.
- Help maintain organizational systems based on participant needs and available program resources.
- Provide services in accordance with applicable federal, state, and local requirements.
- Promote trauma-informed, person-centered, and respectful support throughout the program.
- Complete additional duties as assigned to ensure quality services and program operations are maintained.
You may be a great fit if you are:
- Compassionate and respectful
- Dependable and professional
- Comfortable providing hands-on participant support
- Able to mentor and guide other employees
- Team-oriented and collaborative
- Knowledgeable about trauma-informed care
- Organized and attentive to program needs
- Committed to helping individuals achieve greater stability and independence
- High school diploma or equivalent
- At least two years of experience working with individuals with intellectual or developmental disabilities and/or mental health needs
- Understanding of trauma, trauma-informed care, and the creation of trauma-informed environments
- Basic computer and internet skills
- Ability to use email, timekeeping systems, and other applications needed to enter and retrieve information
- Valid driver’s license
- Ability to complete required employment clearances, including FBI clearance when applicable
- Associate or bachelor’s degree
- Previous leadership, mentoring, or staff training experience
- Experience supporting individuals experiencing homelessness or housing instability
- Full-time
- Schedule may include evenings, weekends, and holidays based on program needs
- Flexibility is required to support a 24-hour emergency housing program
- Ability to sit, stand, and move throughout the workday
- Ability to occasionally lift or exert up to 50 pounds of force
- Ability to walk, climb stairs, reach, kneel, stoop, crouch, push, and pull as needed
- Ability to perform the essential functions of the position with or without reasonable accommodation
- Ability to respond professionally to occasional participant behaviors
Resources for Human Development is part of the Inperium family of companies.
Employment for this position is administered through Apis Services, Inc.
Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.
This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.
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