Lead Dining Server & Team Coach (Fine Dining)

Franciscan Ministries; Wheeling (IL); On-site; USD 24,796 - 27,552; Full time

Job summary

Franciscan Ministries in Wheeling, IL is seeking a Lead Server to oversee day-to-day dining services for residents and guests. You will guide frontline staff to ensure exceptional service while maintaining cleanliness and organization of the dining area.

Responsibilities include training staff, ensuring compliance with food safety standards, coordinating closing checklists, and communicating menu and policy changes to the team. The role emphasizes quality service and teamwork.

Qualifications

• High School Diploma or GED required; an associate degree in food service is preferred.
• Food Handler’s certificate or equivalent as per state guidelines.
• 3+ years experience in food service.
• Strong customer service and communication skills.
• Ability to lead and train dining staff.

Responsibilities

• Lead associates to deliver high-quality dining service to residents and guests.
• Maintain sanitary, organized, and well-stocked dining room operations.
• Provide training on fine-dining principles and service etiquette.
• Verify completion of cleaning lists, side work, and closing check-out items.
• Monitor inventory and coordinate with leadership for ordering needs.

Skills

Amazing customer service

Excellent communication

Education

High School Diploma/GED

Associate degree in food service

Job description

Franciscan Ministries in Wheeling, IL is seeking a Lead Server to oversee day-to-day dining services for residents and guests. You will guide frontline staff to ensure exceptional service while maintaining cleanliness and organization of the dining area.

Responsibilities include training staff, ensuring compliance with food safety standards, coordinating closing checklists, and communicating menu and policy changes to the team. The role emphasizes quality service and teamwork.