Lead Dining Server | Mentor & Service Leader

Dial Senior Living; Springfield (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Basic Term Life/AD&D

401K

Job summary

Dial Senior Living in Springfield, MO seeks a Lead Dining Room Server to provide high-quality dining service to residents and mentor team members. This full-time role covers day, evening, and weekend shifts, with opportunities to lead pre-shift briefings and maintain food safety standards.

You will train new hires, assist with special meals, and ensure resident satisfaction while upholding company guidelines and a respectful, patient approach in a busy dining environment.

Qualifications

• 1+ years of experience in food service.
• Must be 16 years or older.
• Ability to read, write and comprehend the English language.
• Demonstrated leadership or mentoring experience.
• Follow state food-handling and kitchen regulations.
• Operation of basic kitchen appliances.
• Working 3-3.75 hours per shift standing, walking, and moving about without the need to sit down.

Responsibilities

• Serve residents meals, take orders, and assist residents throughout all aspects of the dining experience.
• Lead pre-shift meetings for the team to discuss relevant info related to the day’s shift.
• Act as point of contact for resident dining experience concerns, resolve minor service issues, and handle complex orders.
• Train and mentor new team members, following the training plan and ensure new hire is successfully onboarded to position.
• Support dining staff with special meal requirements or events.
• Act as a role model in communication, appearance, and professionalism.
• Ensure compliance with food safety and sanitation procedures.
• Provide customer service to residents to allow high level of resident satisfaction while serving meals.
• Record cooler, freezer and dish machine temperatures in the TELS website.
• Maintain confidentiality of verbal and written information pertaining to residents, community operations and personnel.
• Report any on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Other duties as assigned

Skills

Leadership experience

Team mentoring

Food safety knowledge

Customer service

Time management

Multitasking

English literacy

Job description

Dial Senior Living in Springfield, MO seeks a Lead Dining Room Server to provide high-quality dining service to residents and mentor team members. This full-time role covers day, evening, and weekend shifts, with opportunities to lead pre-shift briefings and maintain food safety standards.

You will train new hires, assist with special meals, and ensure resident satisfaction while upholding company guidelines and a respectful, patient approach in a busy dining environment.