Lead Dining Server & Mentor - Senior Living

Jackson Creek Senior Living; Coralville (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Basic Term Life/AD&D

401K

Job summary

Jackson Creek Senior Living in Coralville, IA is seeking a Lead Server to manage dining operations for residents during 11:00am-7:00pm shifts and every other weekend. The role emphasizes serving meals, training teammates, and handling complex orders with a focus on resident satisfaction.

You will lead pre-shift meetings, ensure food safety standards, and act as a role model for professionalism while maintaining confidentiality and proper record-keeping of temperatures and shift activities.

Qualifications

• 1+ years of experience in food service.
• Must be 16 years or older.
• Ability to read, write and comprehend English.
• Ability to multitask and manage time effectively.
• Demonstrated leadership skills or mentoring experience.
• Follow state food-handling and kitchen regulations.
• Promote teamwork in providing services to residents.
• Patience and a customer-focused attitude.
• Operation of basic kitchen appliances.
• Working 3-3.75 hours per shift standing, walking, and moving about without the need to sit down.

Responsibilities

• Serve residents meals, take orders, and assist residents throughout all aspects of the dining experience.
• Lead pre-shift meetings for the team to discuss relevant info related to the day’s shift.
• Act as point of contact for resident dining experience concerns, resolve minor service issues, and handle complex orders.
• Train and mentor new team members, following the training plan and ensure new hire is successfully onboarded to position.
• Support dining staff with special meal requirements or events.
• Act as a role model in communication, appearance, and professionalism.
• Ensure compliance with food safety and sanitation procedures.
• Provide customer service to residents to allow high level of resident satisfaction while serving meals.
• Record cooler, freezer and dish machine temperatures in the TELS website.
• Maintain confidentiality of verbal and written information pertaining to residents, community operations and personnel.
• Report any on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Other duties as assigned

Skills

Leadership

Customer service

Multitasking

Time management

Communication

Food safety

Teamwork

Job description

Jackson Creek Senior Living in Coralville, IA is seeking a Lead Server to manage dining operations for residents during 11:00am-7:00pm shifts and every other weekend. The role emphasizes serving meals, training teammates, and handling complex orders with a focus on resident satisfaction.

You will lead pre-shift meetings, ensure food safety standards, and act as a role model for professionalism while maintaining confidentiality and proper record-keeping of temperatures and shift activities.