Lead Dental Office Manager — Growth, Bonus & Benefits

Diamond Braces; New York (NY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid Time Off and paid holidays

Discounted orthodontic treatment

Leadership training and professional发展

Stable, full-time position

Clear career path to regional roles

Established systems and operational 지원

Job summary

Diamond Braces is seeking a proactive Office Manager to lead daily operations of a busy orthodontic practice in New York. You will drive patient experience, manage schedules, and coach a growing team to deliver exceptional care.

The role emphasizes leadership, accountability, and process improvement within a supportive, fast-paced environment. This is a full-time, in-person position with opportunities for career advancement as the organization expands.

Qualifications

• Must have management or leadership experience.
• Ability to coach team members and hold them accountable.
• Strong organizational, communication, and conflict-resolution skills.

Responsibilities

• Lead the day-to-day operations of a busy orthodontic practice.
• Coach, develop, and manage office team members.
• Oversee daily schedules, patient flow, and office operations.
• Drive office productivity and key business metrics.
• Monitor payroll hours and office expenses.
• Resolve patient concerns with professionalism and empathy.
• Partner with doctors and support teams to ensure exceptional patient experiences.
• Maintain efficient, organized, and high-performing office operations.

Skills

Leadership

Team development

Operations management

Customer service orientation

Job description

Diamond Braces is seeking a proactive Office Manager to lead daily operations of a busy orthodontic practice in New York. You will drive patient experience, manage schedules, and coach a growing team to deliver exceptional care.

The role emphasizes leadership, accountability, and process improvement within a supportive, fast-paced environment. This is a full-time, in-person position with opportunities for career advancement as the organization expands.