Dental Office Manager

Diamond Braces; New York (NY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid Time Off and paid holidays

Discounted orthodontic treatment

Leadership training and professional发展

Stable, full-time position

Clear career path to regional roles

Established systems and operational 지원

Job summary

Diamond Braces is seeking a proactive Office Manager to lead daily operations of a busy orthodontic practice in New York. You will drive patient experience, manage schedules, and coach a growing team to deliver exceptional care.

The role emphasizes leadership, accountability, and process improvement within a supportive, fast-paced environment. This is a full-time, in-person position with opportunities for career advancement as the organization expands.

Qualifications

• Must have management or leadership experience.
• Ability to coach team members and hold them accountable.
• Strong organizational, communication, and conflict-resolution skills.

Responsibilities

• Lead the day-to-day operations of a busy orthodontic practice.
• Coach, develop, and manage office team members.
• Oversee daily schedules, patient flow, and office operations.
• Drive office productivity and key business metrics.
• Monitor payroll hours and office expenses.
• Resolve patient concerns with professionalism and empathy.
• Partner with doctors and support teams to ensure exceptional patient experiences.
• Maintain efficient, organized, and high-performing office operations.

Skills

Leadership

Team development

Operations management

Customer service orientation

Job description

$65,000+ Base Salary + Performance Bonus | Comprehensive Benefits | Career Growth

Looking for a leadership role where your work is recognized, your team is supported, and your career can continue to grow?

At Diamond Braces, we're one of the fastest-growing orthodontic organizations in the country, offering the stability, structure, and advancement opportunities that talented leaders are looking for. We're seeking a motivated Office Manager to lead daily operations, develop team members, and drive an exceptional patient experience.

Why You'll Love Working Here

We believe great leaders deserve the tools, support, and opportunities to succeed. That's why we offer:

• Competitive base salary starting at $65,000+ based on experience
• Performance-based bonus opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off and paid holidays
• Discounted orthodontic treatment for you and your family
• Ongoing leadership training and professional development
• A stable, full-time position with a growing organization
• A clear career path from Office Manager to Regional Leadership and beyond
• Established systems and operational support that allow you to focus on leading your team and achieving results

If you're currently frustrated by high turnover, inconsistent leadership, limited growth opportunities, or a lack of structure, you'll find a different experience at Diamond Braces.

What You'll Do

As an Office Manager, you'll lead the day-to-day operations of a busy orthodontic practice while creating an environment where team members and patients thrive.

Key responsibilities include:

• Leading, coaching, and developing office team members
• Managing daily schedules, patient flow, and office operations
• Driving office productivity, performance, and key business metrics
• Providing direction, accountability, and support to team members
• Monitoring payroll hours and office expenses
• Resolving patient concerns with professionalism and empathy
• Partnering with doctors and support teams to ensure exceptional patient experiences
• Maintaining efficient, organized, and high-performing office operations

Who We're Looking For

We're looking for a confident, people-focused leader who enjoys building strong teams and driving results.

You may be a great fit if you:

• Have management or leadership experience
• Are comfortable coaching team members and holding them accountable
• Thrive in a fast-paced, customer-focused environment
• Are organized, solutions-oriented, and adaptable
• Have strong communication and conflict-resolution skills
• Take ownership of outcomes and lead by example
• Are looking for long-term career growth with a growing organization

Dental or healthcare management experience is preferred but not required.

Schedule

• Full-time, in-person
• Some Saturdays required
• Occasional travel between nearby offices may be required

  Diamond Braces is an Equal Opportunity Employer.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.