Lead Data Entry Technician, Pharmacy Operations

GoGoMeds; Southgate (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Salaried position

PTO 2 weeks (80 hours)

Sick days 3 days

Medical - PPO or HDHP with HSA

Dental, Vision, Life, Voluntary Life

Job summary

GoGoMeds is seeking a Supervisory Data Entry Technician to oversee the Data Entry Department within our mail-order pharmacy. This full-time leadership role ensures technicians across locations maintain accuracy, efficiency, and compliance with company standards while managing departmental performance.

Responsibilities include staffing, conducting reviews, enforcing attendance policies, mentoring staff, and communicating with clients to troubleshoot orders and meet SLAs.

Qualifications

• High School Diploma required; Associate's or Bachelor's preferred or equivalent experience.
• 2–3 years of Pharmacy Technician experience.
• 2–3 years of Lead experience.
• PTCB Certification preferred.

Responsibilities

• Oversee Data Entry Department across locations and ensure policy adherence.
• Hire and staff appropriately; conduct annual reviews.
• Provide disciplinary actions as needed; write-ups when necessary.
• Monitor outputs/workflows; set goals based on workload and capabilities.
• Update training resources or create new material as needed.
• Externally communicate with clients for order troubleshooting and SLA adherence.

Skills

Adaptable & Dependable

Detail-Oriented & Organized

Interpersonal & Conflict Resolution

Self-Managing Problem Solver

Clear Communicator

Continuous Learner

Education

High School Diploma

Associate's or Bachelor's degree preferred

Related healthcare/pharmacy experience

PTCB Certification (Preferred)

Tools

Microsoft Excel

Multi-system proficiency

Job description

GoGoMeds is seeking a Supervisory Data Entry Technician to oversee the Data Entry Department within our mail-order pharmacy. This full-time leadership role ensures technicians across locations maintain accuracy, efficiency, and compliance with company standards while managing departmental performance.

Responsibilities include staffing, conducting reviews, enforcing attendance policies, mentoring staff, and communicating with clients to troubleshoot orders and meet SLAs.