Lead Data Center Technician (L3) — Onsite, Graveyard

Akkodis

San Jose (CA)

On-site

USD 104,000 - 110,000

Full time

14 hours ago
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Benefits offered by this job

Medical benefits
Dental
Vision
Life Insurance
Short-term Disability
Commuter benefits
401K plan

Job summary

Akkodis is seeking an L2/L3 Data Center Technician for a contract role in San Jose, CA. This onsite graveyard-shift position focuses on data center operations, advanced troubleshooting, and coordinating builds and escalations with cross-functional teams.

The ideal candidate has 5–8 years as a technical lead, can supervise peers, review build documentation, and serve as an escalation point for L1/L2 teams, ensuring projects meet data center standards and are delivered on time.

Qualifications

  • 5–8 years of proven experience as a technical lead, with the ability to supervise and guide team members.
  • Prioritize and manage workload across the team.
  • Review build documentation before projects and identify/validate questions or concerns.
  • Direct build activities related to Data Center Operations.
  • Serve as an escalation point for L1 and L2 teams.
  • Establish and support predetermined training paths in line with data center standards.
  • Provide advanced troubleshooting support and resolve technical issues/tickets.
  • Ensure projects are aligned with data center standards.
  • Serve as a point of contact between the staffing team and the data center team.
  • Coordinate activities with other teams as needed for project builds and escalations.

Responsibilities

  • 5–8 years of proven experience as a technical lead, with the ability to supervise and guide team members.
  • Prioritize and manage workload across the team.
  • Review build documentation before projects and identify/validate questions or concerns.
  • Direct build activities related to Data Center Operations.
  • Serve as an escalation point for L1 and L2 teams.
  • Establish and support predetermined training paths in line with data center standards.
  • Provide advanced troubleshooting support and resolve technical issues/tickets.
  • Ensure projects are aligned with data center standards.
  • Serve as a point of contact between the staffing team and the data center team.
  • Coordinate activities with other teams as needed for project builds and escalations.

Skills

Advanced troubleshooting
Excellent communication

Job description

Akkodis is seeking an L2/L3 Data Center Technician for a contract role in San Jose, CA. This onsite graveyard-shift position focuses on data center operations, advanced troubleshooting, and coordinating builds and escalations with cross-functional teams.

The ideal candidate has 5–8 years as a technical lead, can supervise peers, review build documentation, and serve as an escalation point for L1/L2 teams, ensuring projects meet data center standards and are delivered on time.

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