Lead Data Center Technician: DC Ops Leader

Maven Ventures; Southaven (MS); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceXSI is seeking a Lead Data Center Technician to maintain health of server and network infrastructure across data centers and global points of presence. You will monitor MTTD and MTTR, follow directions, learn quickly, and respond to emergencies on-site as needed to drive efficiencies in intake and repair processes.

You will troubleshoot servers and networking gear, rack and stack equipment, manage inventory, and document procedures. On-call availability and project leadership are valued.

Qualifications

• 5+ years of experience with server, storage, compute and network hardware.
• 5+ years troubleshooting and repairing servers and networking infrastructure.
• 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment.

Responsibilities

• Report to the job site during initial construction and report back to the engineering team as required.
• Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence.
• Rack and stack of data center network equipment.
• Maintain Warehouse inventory and asset management using our internal application.
• Labeling and troubleshooting for fiber/optics cables.
• Power supply cabling, installation, troubleshooting and repair.
• Installation of racks, servers and switches; staging racks, cabling, power up and handoff to provisioning.
• Manage, respond to and resolve data center operations tickets via Jira.
• Create and maintain documentation of tasks and SOPs.
• Receipt and Decommissioning of data center hardware.
• Vendor returns for infrastructure under and out of warranty.
• Manage spare parts inventory within the data center.
• Define, design, and implement network layouts and solutions within our data centers.

Skills

Linux skills

On-call experience

Data center projects

Time management

Education

High school diploma or equivalency certificate

Tools

Jira

Oracle

Job description

SpaceXSI is seeking a Lead Data Center Technician to maintain health of server and network infrastructure across data centers and global points of presence. You will monitor MTTD and MTTR, follow directions, learn quickly, and respond to emergencies on-site as needed to drive efficiencies in intake and repair processes.

You will troubleshoot servers and networking gear, rack and stack equipment, manage inventory, and document procedures. On-call availability and project leadership are valued.