On-Call Data Center Operations Technician

SpaceX Super Intelligence; Southaven (MS); On-site; USD 65,000 - 90,000; Full time

Job summary

SpaceXSI is seeking a Datacenter Operations Technician to maintain server and network health across data centers and global PoPs. You will monitor, troubleshoot, rack and stack equipment, manage inventory, and create SOPs while coordinating with engineering and provisioning teams.

Candidates should have 2+ years in server/network hardware, inventory management, and on-call availability. The role requires occasional on-site work and adherence to safety and background checks.

Qualifications

• High school diploma or equivalency certificate.
• 2+ years of experience working with server, storage, compute and network hardware.
• 2+ Years of experience troubleshooting and repairing servers and networking infrastructure
• 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment
• Position is subject to pre-employment drug and random drug and alcohol testing
• Position is subject to pre-employment and annual post employment background checks
• Physical requirements: lift up to 35lbs, work at heights up to 50 feet, noise exposure
• Available to work evenings and weekends, schedule varies by site operational needs

Responsibilities

• Report to the job site during initial construction and report back to the engineering team as required.
• Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence
• Rack and stack of data center network equipment
• Maintain Warehouse inventory and asset management using our internal application
• Labeling and troubleshooting for fiber/optics cables
• Power supply cabling, installation, troubleshooting and repair
• Installation of racks, servers and switches; staging racks, cabling, power up and handoff of hardware to provisioning
• Manage, response and resolution of data center operations tickets via Jira
• Create and Maintain documentation of tasks and standard operating procedures
• Receipt and Decommissioning of data center hardware
• Vendor returns for infrastructure under and out of warranty
• Manage spare parts inventory within the data center
• Define, design, and implement network layouts and solutions within our data centers

Skills

Linux basics

Shell scripting

User permissions

Package management

Filesystem types

Process management

Bash scripting

Troubleshooting

On-call experience

Data center hardware

Inventory management

Oracle

Tools

Jira

Job description

SpaceXSI is seeking a Datacenter Operations Technician to maintain server and network health across data centers and global PoPs. You will monitor, troubleshoot, rack and stack equipment, manage inventory, and create SOPs while coordinating with engineering and provisioning teams.

Candidates should have 2+ years in server/network hardware, inventory management, and on-call availability. The role requires occasional on-site work and adherence to safety and background checks.