Lead Data Architect: Customer Experience Orchestration

Adobe; San Francisco (CA); On-site; USD 182,000 - 264,000; Full time

Job summary

Adobe seeks a Senior Customer Experience Orchestration Data Architect to lead secure, scalable data solutions across its marketing platforms. You will craft data strategy, architecture, SQL, and governance for end-to-end profiles, segmentation, journeys, and campaigns.

You’ll collaborate with customers and cross-functional teams to translate business needs into robust data models, data quality standards, and compliant data flows, with emphasis on privacy and security.

Qualifications

• Degree in Computer Science, Information Systems, Data Science, or related field or equivalent experience.
• 10+ years of data architecture, modeling, SQL, and working with customers.
• Expert proficiency in crafting database models and datasets for CRM, Call Center, Marketing, Offline, and POS data.
• Advanced SQL development with complex transformations and analyses.

Responsibilities

• Lead development of advanced, secure data solutions across Adobe products and cloud platforms.
• Engage with customers and Adobe teams to facilitate data discovery and evaluate sources and processes.
• Unify disparate data to meet digital marketing use cases; develop data models for multi-solution delivery.
• Establish data quality, governance, master data management, and privacy/compliance.
• Document architecture blueprints, data flow, mappings, and metadata catalogs.
• Mentor customers and consultants on data architecture and scalable solutions.
• Develop data ingestion for streaming and batch processing; collaborate on ETL/ELT pipelines.
• Tune data queries and ensure guardrails are followed in solutions.

Skills

Data architecture

Data modeling

SQL

Customer engagements

Data governance

Data strategy

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Information Systems, Data Science, or related field

Tools

Postman

REST APIs

Python scripting

Job description

Adobe seeks a Senior Customer Experience Orchestration Data Architect to lead secure, scalable data solutions across its marketing platforms. You will craft data strategy, architecture, SQL, and governance for end-to-end profiles, segmentation, journeys, and campaigns.

You’ll collaborate with customers and cross-functional teams to translate business needs into robust data models, data quality standards, and compliant data flows, with emphasis on privacy and security.