Senior Data Architect

Adobe Inc.; San Jose (CA); On-site; USD 180,000 - 230,000; Full time

Job summary

Adobe Inc. seeks a Senior Customer Experience Orchestration Data Architect to lead secure data solutions for its digital marketing platforms.

You will craft data strategy, architecture, SQL, and governance for customer solutions—covering end-to-end profiles, segmentation, journeys, and campaigns. Responsibilities include unifying data across sales, CRM, and analytics, designing multi-solution data models, and establishing data quality, security, and privacy frameworks.

Qualifications

• 10+ years of data architecture, modeling, SQL, and working with customers.
• Degree in Computer Science, Information Systems, Data Science, or related field or equivalent experience.
• Expert proficiency in crafting customer-centric database models and datasets across CRM, marketing, analytics data.

Responsibilities

• Lead development of advanced, secure data solutions for Adobe's digital marketing platforms.
• Unify disparate data to meet customer use cases and lead conceptual, logical, and physical data models.
• Establish data quality, governance, security, privacy, and compliance frameworks.
• Document architectural blueprints, ERDs, data dictionaries, and governance guardrails.
• Mentor customers and consultants on data architecture and scalable solutions.
• Develop data ingestion for streaming and batch processing and implement ETL/ELT pipelines.

Skills

Data architecture

Data modeling

SQL

Customer-facing engagements

Communication

Data governance

Education

Bachelor's degree in CS/IS/Data Science or related field

Tools

Postman

REST APIs

Python scripting

Bash scripting

Job description

Opportunity

As a Senior Customer Experience Orchestration Data Architect at Adobe, you will lead the development of advanced, secure data solutions for our innovative digital marketing platforms. We craft data strategy, architecture, SQL and governance for customer solutions, including end-to-end profiles, segmentation, journeys, and campaigns!

What You'll Do

• Provide deep experience to build data solutions across multiple Adobe products and cloud platforms aligned with enterprise data strategy.
• Engage closely with customers and Adobe team to facilitate data discovery by evaluating systems and business processes. Analyze customer sources, data movement, data granularity, relationships, data format, etc.
• Unify disparate data (e.g., sales, CRM, analytics data, etc.) to meet customers' digital marketing use cases. Lead and develop conceptual, logical, and physical data models for multi-solution delivery.
• Establish frameworks for data quality, define standards, master data management, data services, data governance, data modeling, tools, data security, privacy, and compliance with industry regulations (PII, PCI, HIPAA, GDPR, etc.).
• We develop and champion data architecture guidelines via detailed documentation. These encompass architectural blueprints, ERDs, data flow diagrams, source-to-target mappings, data dictionaries, metadata catalogs, governance frameworks, guardrails, and security and compliance protocols.
• We engage with cross-disciplinary groups and Adobe professionals to identify customer demands. We provide data layout and strategic blueprints, advocating for scalable, secure resolutions. Assume the role of a liaison to promptly tackle technical obstacles.
• We develop strategies for growing data volumes, tools, and integrations, while aligning with customers' objectives.
• We deliver mentorship on data architecture to customers and consultants to align work with targets.
• We deliver Adobe platform data lake and real-time customer profile to get ready for data ingestion and activation. Employ REST APIs, Postman, and basic scripting to automate and streamline the implementation and setup.
• Develop and construct data ingestion solutions for streaming and batch processing, online and offline data within AEP. Collaborate with data engineers to develop and implement ETL/ELT pipelines for data collection and extraction.
• We improve data query performance across platforms by tuning models and adhering to guidelines and ensure product guardrails are followed and deployed in solutions

Requirements

• Degree in Computer Science, Information Systems, Data Science, or a related field or equivalent experience.
• 10+ years of data architecture, modeling, SQL, and working with customers!
• Expert proficiency in crafting customer-centric database models, datasets (e.g., CRM, Call Center, Marketing, Offline, Point of Sale, etc.) with relational, hierarchical (e.g., RDBMS, Columnar, Data Warehouse, BI, Document, Semantic layer modeling, Data Lakes, OLTP & OLAP, etc.).
• Advanced skills in SQL development (e.g., functions, data transformations, arrays, joins details, stored procedures, data analysis).
• Deep experience in translating business requirements into scalable data architecture by conducting structured analysis of data workflows and processes
• Demonstrate outstanding organizational skills and ability to balance customer projects concurrently with strong verbal, written communication skills and previous experience with customer-facing engagements

Special Consideration given for

• Hands-on use or administration of Adobe Experience Platform (AEP)
• Deep domain expertise in one or more industries (Retail, Telecom, Healthcare, Automotive, Cloud and Streaming platforms, etc.)
• Experience with programming languages (e.g., Python or Bash scripting)

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how we can help them create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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