Lead Customer Service Representative - The Watering Bowl St. Peter's

Paycom - ATS; Saint Peters (MO); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

401K with company matching

ESOP

Paid vacation

Pet discounts

Service discounts

Job summary

The Watering Bowl in Saint Peters, MO is seeking a part-time administrative assistant to manage lobby operations and guest interactions. The role includes check-ins, check-outs, answering calls, and basic scheduling in a busy pet-care environment.

Candidates should have a high school diploma, strong communication skills, and the ability to lift up to 40 lbs. Evening, weekend, and holiday availability is required.

Qualifications

• 1 year customer service experience preferred.
• Able to work evenings, weekends, and holidays.
• Excellent organizational skills.
• Able to lift up to 40 lbs.
• Able to stand for up to 8 hours a day.
• Able to handle dogs on leashes.
• Display professional manner at all times.

Responsibilities

• Main lobby operations – check-ins, check-outs, guest visits and tours.
• Answering and handling calls in a professional manner.
• Maintaining cleanliness in the lobby and surrounding areas.
• Scheduling appointments and tours.
• File maintenance and data entry.

Skills

Customer service

Computer skills

Timekeeping

Strong communication

Education

High School

Job description

Job Details: Level: Experienced, Job Location: St. Peters - The Watering Bowl St. Peters (STP218) - St. Peters, MO, Position Type: Part Time, Education Level: High School, Salary Range: $16.00 - $17.00Hourly, Travel Percentage: Negligible, Job Shift: Day, Job Category: Admin - Clerical, Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests.

We offer:

• Health, dental, vision, life insurance, STD/LTD, 401K with company matching
• ESOP - Employee Stock Ownership Plan (100% company paid)
• Paid vacation
• Pet supply and service discounts and more!

Responsibilities:

• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions
• Answering and handling calls in a professional manner
• Maintaining cleanliness
• Maintaining cleanliness
• Scheduling
• File maintenance
• Data entry

Qualifications & Requirements:

• Able to work evenings, weekends, and holidays
• 1-year customer service experience preferred
• Computer skills
• Timekeeping
• Excellent organizational skills
• Able to utilize multi-line phone
• Strong communication skills
• Able to lift 40 lbs.
• Able to stand for up to 8 hours a day
• Able to handle dogs on leashes
• Display professional manner at all times

The compensation information below is provided in compliance with applicable state and local pay transparency laws. The hourly pay range for this position is $16 to $17 per hour. Actual compensation may vary based on factors including experience, qualifications, schedule availability, geographic location, and business needs. This position may also be eligible for incentives and overtime opportunities, where applicable. Where required by law, employees will be compensated at least the applicable minimum wage for all hours worked.