Customer Service Representative - The Watering Bowl Hanley

Paycom - ATS; St. Louis (MO); On-site; USD 21,000 - 22,000; Part time

Job summary

Paycom - ATS in St. Louis, MO 63144 is seeking an entry-level Part Time Customer Service Representative. You will greet human and pet guests, handle check-ins/check-outs, and assist guests with tours and questions in a busy lobby.

The role requires a love of animals, professional conduct, ability to lift 40 pounds, and availability evenings, weekends and holidays. Prior animal exposure is a plus; high school diploma is required.

Qualifications

• Possess a love of animals
• Displays a professional manner at all times
• Ability to work evenings, weekends & holidays
• Lift/carry 40 pounds or more
• Able to stand/walk for eight hours a day
• Able to work in a fast-paced environment
• Able to work on a computer system
• Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

Responsibilities

• Welcomes both human and pet guests
• Can correctly identify animal body language/behavior
• Follows safe handling procedures
• Checking in and out of pet guests while providing excellent customer service
• Escorts pets to and from their rooms
• Takes reservations over the phone
• Can work both individually and as a team player while performing duties
• Contributes in maintaining the cleanliness of the facility
• Communication with management and other team members

Education

High School Graduate or Equivalent

At least 1 year of professional animal experience

Job description

Job Details: Level: Entry, Job Location: St. Louis, MO 63144, Position Type: Part Time, Education Level: High School, Salary Range: $15.00 - $16.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Customer Service, Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.

We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company.We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

Responsibilities:

• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions
• Answering and handling calls in a professional manner
• Maintaining cleanliness
• Maintaining cleanliness
• Scheduling
• File maintenance
• Data entry

Qualifications: Skills Required

• Possess a love of animals
• Displays a professional manner at all times
• Ability to work evenings, weekends & holidays
• Lift/carry 40 pounds or more
• Able to stand/walk for eight hours a day
• Able to work in a fast-paced environment
• Able to work on a computer system
• Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

Essential Job Functions

• Welcomes both human and pet guests
• Can correctly identify animal body language/behavior
• Follows safe handling procedures
• Checking in and out of pet guests while providing excellent customer service
• Escorts pets to and from their rooms
• Takes reservations over the phone
• Can work both individually and as a team player while performing duties
• Contributes in maintaining the cleanliness of the facility
• Communication with management and other team members

Required Education

• High School Graduate or Equivalent
• At least 1 year ofprofessionalanimal experience