Lead Customer Service Representative

Circle K; Town of Westmoreland (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative in Westmoreland, NY. This role involves greeting customers, operating the register, and leading shifts while providing excellent service. Ideal candidates will have retail experience and a strong desire to advance their careers in a fun and fast-paced environment.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain high service standards.
• Interact with customers in a fun, energetic team.

Skills

Effective communication

Problem-solving

Teamwork

Customer care

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 4707601: 7296 W Main St, Westmoreland, New York 13490

Availability - Shift/Days
Flexible Availability

Position: Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

Benefits of being a Lead Customer Service Representative include:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities:

You will greet customers, operate the register, handle cashier duties, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. You will work in various areas of the store to maintain high standards and provide friendly service. Regular and predictable onsite attendance is required.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks.

Skills and Qualities:

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Performing tasks quickly while maintaining a fun environment
• Teamwork to achieve daily goals
• Problem-solving and quick thinking
• Leading a team of employees
• Supervisory experience at an entry level

Preferred Qualifications:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements:

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds for up to 30 minutes
• Occasionally lift up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to one hour per shift
• Manipulate objects with hands, possibly climb ladders

Hiring Range: $16.50 to $17.26

Circle K is an Equal Opportunity Employer and complies with ADA and all applicable laws. Applicants with disabilities may request accommodations during the application process.