Lead Custodian

Contra Costa County; California; On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Lead Custodian to oversee custodial staff and ensure high-quality cleaning services across multiple county buildings. This role offers a unique opportunity to lead a diverse team, manage daily operations, and interact with various departments, all while maintaining a high level of autonomy. Ideal candidates will possess strong leadership skills, a commitment to customer service, and the ability to adapt to changing priorities. Join a supportive team that values communication and collaboration, and make a positive impact on the community's facilities.

Benefits

Day Shift

High Level of Autonomy

Experienced Staff

Relationship Building Opportunities

Qualifications

• Two years of custodial experience in a commercial or public agency.
• Ability to lead and train custodial staff effectively.

Responsibilities

• Instructing and directing custodial staff across various locations.
• Performing custodial tasks and managing work orders efficiently.

Skills

Communication Skills

Leadership

Problem Solving

Customer Service

Flexibility

Attention to Detail

Education

High School Diploma

Tools

Industrial Vacuums

Buffers

Rug Cleaning Equipment

Job description

Bargaining Unit : Local 856 - General Services & Maintenance Unit

Contra Costa County Public Works Department’s Custodial Services Division provides cleaning services to nearly 60 county buildings with a total area of over 1.35 million square feet. The Custodial Services Division is one of 18 divisions in the Public Works Department that provide services to other County departments and the general public.

Lead Custodians within our department work together to provide lead direction to roughly 50 Custodians assigned to buildings throughout the County. This position is located in Downtown Martinez, but travel throughout the County occurs on a daily basis.

The Contra Costa County Public Works Department is recruiting to fill one (1) vacancy in the Lead Custodian classification.

We are looking for someone who is :

• A great communicator with the ability to build and maintain relationships
• A flexible, hard-working employee who can manage multiple tasks simultaneously
• An effective leader, able to provide coaching, training, and feedback to ensure employees are consistently meeting expectations
• Experienced in working with a diverse workforce from various cultural backgrounds
• Able to solve problems and meet customer needs with little direction

What you will typically be responsible for :

• Instructing, training, and directing the work of custodial staff working in various buildings throughout the County
• Working with vendors, staff, and customer departments to ensure individual service-level agreements are fulfilled
• Performing various custodial tasks including sweeping, mopping, removing trash, performing minor repairs, and other tasks related to custodial services
• Receiving and assigning various work orders and identifying the best solution to meet customer needs
• Operating a County vehicle and driving to and from multiple locations on a daily basis

A few reasons you might love this job :

• Day shift
• High level of autonomy
• Great staff with years of knowledge and experience
• Opportunity to build relationships with employees throughout the County

A few challenges you might face in this job :

• You will be expected to balance multiple priorities and demands
• Customers may have demanding needs that require flexibility and patience
• Subordinate staff works all throughout Contra Costa County, making it challenging to provide consistent direction

Decision Making : Choosing optimal courses of action in a timely manner

Attention to Detail : Focusing on the details of work content, work steps, and final work products

Self-Management : Showing personal organization, self-discipline, and dependability

Informing : Proactively obtaining and sharing information

Action & Results Focused (Taking Initiative) : Initiating tasks and focusing on accomplishment

Adaptability : Responding positively to change and modifying behavior as the situation requires

Customer Focus : Attending to the needs and expectations of customers

Professional Impact : Presenting self as a positive representative of the organization

Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships

General Physical Ability : Using strength, endurance, flexibility, balance, and coordination

Delegating : Sharing responsibility, authority, and accountability

Coaching & Developing Others : Supporting others in stretching and expanding their capabilities

The eligible list established from this recruitment may remain in effect for six (6) months.

License Required : Possession of valid California Motor Vehicle Operators License. Out of state valid motor vehicle operator’s license will be accepted during the application process.

Experience : Two years full-time (or equivalent) custodial experience in a commercial, industrial, or public agency which included the use of industrial vacuums, buffers, and rug cleaning equipment.

Desirable Qualifications :

• Experience working in custodial services for a public agency
• Experience leading employees in a manual labor environment
• Experience in operating equipment used in custodial services

Selection Process

• Application Filing : All applicants must apply on-line at www.cccounty.us / hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date.
• Application Evaluation : Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
• HireVue Interview : An oral assessment (interview) will be conducted to measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher. These may include, but are not limited to : Decision Making, Adaptability, Attention to Detail, Self-Management, and Informing. (Weighted 100%).

TENTATIVE DATES

To find more information on Benefits offered by Contra Costa County, please go to Benefits.