Lead Credentialing Program Assistant

Veterans Health Administration; Portland (OR); On-site; USD 54,000 - 71,000; Full time

Job summary

The Veterans Health Administration in Portland, Oregon seeks a Lead Credentialing Program Assistant to oversee the credentialing and privileging processes within the C&P program. You will lead a team of specialists, assign workloads, monitor performance, and ensure timely delivery of compliance and quality goals.

You will collaborate with VHA leadership to interpret policies, implement standards, and provide guidance on MOUs, directives, and TJC requirements. Regular weekday schedule applies.

Qualifications

• There is no educational substitution at this grade level.

Responsibilities

• Supervise a group of C&P Specialists, assign, monitor, and review work.
• Communicate the mission and goals to the team and align work plans and deadlines.
• Balance workload among staff to meet priorities and ensure timely completion of tasks.
• Provide guidance on work methods, practices, and procedures to the team and individuals.
• Ensure quality assurance in the C&P program and advise leadership on improvements.
• Consult with leadership on C&P matters, policies, MOUs, VA directives and TJC standards.

Skills

Leadership

Quality assurance

Policy interpretation

Regulatory compliance

Job description

• Department: Department of Veterans Affairs

The Lead Credentialing Program Assistant serves as the C&P specialist providing oversight and input regarding compliance with VHA policies, directives, memos, notices, The Joint Commission (TJC) standards, recommendations by the Office of Inspector General (OIG) and Government Accountability Office (GAO) and other internal or external auditors and reviewers as appropriate.

Key Responsibilities

Duties and responsibilities: Serves as lead specialist over a group of C&P Specialists. Responsible for assigning, monitoring, and reviewing the work performed by subordinate team members. Ensures that the organization's mission and vision are communicated to the team and integrated into the team's goals, work plans, and work products. Articulates and communicates to the team the assignment, project, problem to be solved, actionable events, milestones, and deadlines.

Identifies, distributes, and balances workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization and adjusting to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks. Provides advice on work methods, practices, and procedures, and assists the team and/or individual members in identifying the parameters of a viable solution.

Responsible for ensuring quality assurance in the VAMC's C&P program. Participates in policy and decision‑making initiatives with the C&P manager at the VAMC and continuously develops a greater understanding of regulatory and policy requirements, quality assurance methodologies as well as best practices. Utilizes evaluation results to make suggestions and improve organization/program performance.

Validates processes to the C&P manager that are working efficiently and according to plan to identify dysfunctional process issues as early as possible during the implementation phase.

Serves as a consultant and provides guidance to VAMC leadership and C&P Office Specialists on all matters pertaining to the facility's C&P program including credentialing, privileging, scope of practices, MOUs VA Memorandums; VHA requirements, Handbooks, Directives and Policies and TJC Standards. Work Schedule: Monday-Friday 7:30am-4:00pm PST Compressed/Flexible: Authorized Virtual: This is not a virtual position.

Position Description/PD#: Lead Credentialing Program Assistant/PD21876-A Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $54370 – $70682/yr.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.