LEAD COUNT ROOM ATTENDANT

Caesars Entertainment; Shelbyville (IN); Presencial; USD 42.000 - 54.000; Tempo integral

Resumo da vaga

Caesars Entertainment's Horseshoe Indianapolis Casino is seeking a Lead Count Room Attendant who will supervise the count room operations, collect and verify gaming results, and maintain currency counting equipment. Under the Count Room Supervisor, you will ensure accuracy and compliance with policies, train staff, and provide service to employees and vendors.

A high school diploma, 1–2 years supervisory experience, and ability to obtain Indiana Gaming License are required; flexibility to work

Qualificações

• High school diploma or GED is required.
• 1–2 years supervising money room or count room.
• Experience with currency counting equipment and 10-key adding machine preferred.
• Must be able to operate computer and software programs.
• Must be able to interact effectively with other departments and regulatory agencies.
• Must be able to supervise subordinates.
• Must be at least 21 years of age and able to obtain Indiana Gaming License.
• Be available to work various shifts, weekends or holidays.

Responsabilidades

• Collect, sort, count and record gaming results.
• Oversee the operation and maintenance of the Count Room and counting equipment.
• Provide excellent customer service to employees and vendors.
• Follow internal controls and Indiana Gaming Regulations.
• Supervise subordinates and coordinate with other departments.
• Operate computer and casino software.

Conhecimentos

Verbal communication

Written communication

Supervisory experience

Cash handling

Computer skills

Currency counting equipment

10-key adding machine

Formação

High school diploma or GED

Ferramentas

Currency counting equipment

10-key adding machine

Casino software

Descrição da vaga

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence."
Our Values: “Blaze the Trail, Together We Win, All-In on Service"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Under the supervision of the Count Room Supervisor, the incumbent, either personally or through subordinates, is responsible for the collection, sorting, counting and recording of gaming results and the overall operation and maintenance of the Count Room and currency counting equipment.

How You Will Create the Extraordinary

The Lead Count Room Attendant provides excellent customer service to all employees and vendors in all situations.

All duties are to be performed within the guidelines of the Horseshoe Indianapolis Casino policies and procedures, Internal Control Standards, and Indiana Gaming Regulations.

What You Will Need

High school diploma or GED is required as well as one to two (1-2) years supervising money room or count room; or an equivalent combination of education and/or work experience.

Experience with computerized casino/hospitality software system, currency counting equipment and 10-key adding machine are preferred.

Must be able to handle non-standard situations where some judgment is required.

Must possess the ability to operate computer and software programs.

Must be able to interact effectively with other departments and regulatory agencies.

Must be able to effectively supervise subordinates.

Strong verbal and written communication skills.

Must be at least 21 years of age or older and be able to obtain an Indiana Gaming License.

Be available to work various shifts, weekends or holidays.

ADDITIONAL REQUIREMENTS

Must be able to lift 30 pounds, and perform frequent standing, walking, stooping, bending, reaching, and sitting.

Horseshoe Indianapolis Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment.

Must be able to work in a highly populated fast-paced and noisy environment.

This position has access to the sensitive keys for the Count Room, Slot machine belly door keys, Bill Validator drop box compartment keys, BVA contents keys, and Bill Validator collection cart keys.

Access to general gaming floor.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 91612
• Job Category Casino
• Job Schedule Full time
• Locations Horseshoe Indianapolis (On-site)