Lead Coordinator & Team Mentor in Human Services

Seven Hills Foundation; Cranston (RI); On-site; USD 63,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Student loan assistance

Tuition assistance

Paid time off

Job summary

Seven Hills Foundation in Cranston, RI is seeking a Lead Coordinator to blend direct service with leadership. You’ll mentor Coordinators, support staff development, and oversee program operations while maintaining a small personal caseload.

Work with Area Director and Clinical Director to remove barriers, ensure trauma-informed, person-centered care, and maintain documentation, compliance, and high-quality services across home-based programs.

Qualifications

• Bachelor's degree required.
• 3–5 years of experience with children and families.
• 3–5 years of progressive management experience.
• Experience in administration, personnel management, and financial management.
• Valid driver's license, reliable transportation, and ability to travel as required.

Responsibilities

• Support and mentor Coordinators through individual and group coaching, problem-solving, shadowing, and ongoing guidance.
• Help new Coordinators build confidence and succeed in their roles through hands-on training and mentorship.
• Be a go-to resource when Coordinators encounter challenging situations, helping them identify solutions and strengthen their practice.
• Partner with the Area Director and Clinical Director to identify barriers, address concerns, and improve services across programs.
• Promote person-centered, trauma-informed, and best-practice approaches across the teams you support.
• Monitor caseloads, documentation, productivity, and compliance while helping staff stay successful and supported.
• Provide constructive feedback and contribute to staff development, training, and annual performance evaluations.
• Participate in interviews and help identify new team members who are committed to making a difference in the lives of children and families.
• Collaborate with interdisciplinary teams and community partners to ensure individuals and families receive coordinated support.
• Assist with program and compliance audits and help teams maintain strong documentation and service standards.

Skills

Leadership

Mentoring

Coaching

Training

Evaluations

Problem-solving

Compliance

Education

Bachelor's Degree

Job description

Seven Hills Foundation in Cranston, RI is seeking a Lead Coordinator to blend direct service with leadership. You’ll mentor Coordinators, support staff development, and oversee program operations while maintaining a small personal caseload.

Work with Area Director and Clinical Director to remove barriers, ensure trauma-informed, person-centered care, and maintain documentation, compliance, and high-quality services across home-based programs.