Lead Coordinator

Seven Hills Foundation; Cranston (RI); On-site; USD 63,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Student loan assistance

Tuition assistance

Paid time off

Job summary

Seven Hills Foundation in Cranston, RI is seeking a Lead Coordinator to blend direct service with leadership. You’ll mentor Coordinators, support staff development, and oversee program operations while maintaining a small personal caseload.

Work with Area Director and Clinical Director to remove barriers, ensure trauma-informed, person-centered care, and maintain documentation, compliance, and high-quality services across home-based programs.

Qualifications

• Bachelor's degree required.
• 3–5 years of experience with children and families.
• 3–5 years of progressive management experience.
• Experience in administration, personnel management, and financial management.
• Valid driver's license, reliable transportation, and ability to travel as required.

Responsibilities

• Support and mentor Coordinators through individual and group coaching, problem-solving, shadowing, and ongoing guidance.
• Help new Coordinators build confidence and succeed in their roles through hands-on training and mentorship.
• Be a go-to resource when Coordinators encounter challenging situations, helping them identify solutions and strengthen their practice.
• Partner with the Area Director and Clinical Director to identify barriers, address concerns, and improve services across programs.
• Promote person-centered, trauma-informed, and best-practice approaches across the teams you support.
• Monitor caseloads, documentation, productivity, and compliance while helping staff stay successful and supported.
• Provide constructive feedback and contribute to staff development, training, and annual performance evaluations.
• Participate in interviews and help identify new team members who are committed to making a difference in the lives of children and families.
• Collaborate with interdisciplinary teams and community partners to ensure individuals and families receive coordinated support.
• Assist with program and compliance audits and help teams maintain strong documentation and service standards.

Skills

Leadership

Mentoring

Coaching

Training

Evaluations

Problem-solving

Compliance

Education

Bachelor's Degree

Job description

Lead CoordinatorPay: $73,840/SalarySchedule: Monday through Friday, 8 am to 4 pmMake an Impact Beyond Your Own CaseloadAre you an experienced human services professional who enjoys supporting both the people you serve and the staff who support them? The Lead Coordinator role offers the opportunity to take the next step in your career by combining direct service with leadership, mentoring, and program oversight.As a Lead Coordinator, you’ll be a trusted resource for Coordinators across our home-based programs. You’ll help staff navigate challenges, build their skills, strengthen service delivery, and ensure the people we support receive consistent, high-quality care.You’ll work closely with the Area Director, Clinical Director, and interdisciplinary teams while continuing to maintain a smaller caseload of your own. This is an opportunity to use your experience to make an impact at both the individual and program level.Benefits for Full-time employees:Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.Student Loan Assistance: Consolidation, counseling, & limited employer contribution!Discounted Tuition with College & University Partnerships!Tuition Assistance: Reimbursed or prepaid college coursework!Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!Work-Life Balance:Generous Accrued Paid VacationVacation Cash-Out Option3 Paid Personal Days11 Paid HolidaysAccrued Paid Sick TimeBenefits for Part-time Employees:Accrued Paid Sick TimeEnhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week)Student Loan Assistance: Consolidation and free debt counseling!What You’ll Do:Support and mentor Coordinators through individual and group coaching, problem-solving, shadowing, and ongoing guidance.Help new Coordinators build confidence and succeed in their roles through hands-on training and mentorship.Be a go-to resource when Coordinators encounter challenging situations, helping them identify solutions and strengthen their practice.Partner with the Area Director and Clinical Director to identify barriers, address concerns, and improve services across programs.Promote person-centered, trauma-informed, and best-practice approaches across the teams you support.Monitor caseloads, documentation, productivity, and compliance while helping staff stay successful and supported.Provide constructive feedback and contribute to staff development, training, and annual performance evaluations.Participate in interviews and help identify new team members who are committed to making a difference in the lives of children and families.Collaborate with interdisciplinary teams and community partners to ensure individuals and families receive coordinated support.Assist with program and compliance audits and help teams maintain strong documentation and service standards.Maintain a smaller caseload of your own, allowing you to remain connected to direct service while providing leadership to others.Directly oversee assigned Direct Support Professionals, including training compliance, payroll, and required home visits.Attend meetings and appointments with families, community partners, and other service providers as needed.Travel throughout the community to support staff and individuals receiving servicesWhy Join Seven Hills Foundation?At Seven Hills Foundation, you’ll be part of a mission-driven organization committed to supporting individuals, families, and communities across the Northeast. We value respect and kindness, integrity, teamwork, innovation, and service to others.At this stage in your career, your experience can do more than support one person at a time. You can use it to strengthen an entire team. As a Lead Coordinator, you’ll have the opportunity to mentor others, influence the quality of services, and help children and families receive the support they need to thrive.Join a team where your work makes a meaningful difference—and where you can continue to learn, grow, and build a rewarding career in human services.· Bachelor’s Degree required.· Minimum 3-5 years of experience working with children and families, or an equivalent combination of experience and relevant educational background.· Minimum 3-5 years of progressive management experience in the operation and oversight of the above-mentioned or related services.· Demonstrated experience in administration, personnel management, and financial management.· Valid driver’s license, reliable transportation, and the ability to travel as required.