Lead Concierge Full Time

Lasisecurity; Arlington (VA); On-site; USD 27,552 - 28,929; Full time

Job summary

A prominent security services firm in Arlington, VA is seeking an experienced Concierge for luxury communities. The ideal candidate must have a high school diploma, concierge experience, and exceptional customer service skills. Responsibilities include providing member service, maintaining professional relationships, and running the front desk efficiently. Flexibility in scheduling is essential, including weekends. This role offers a pay rate of $20.00 to $21.00 per hour with a Tuesday through Saturday schedule. The company values diversity and is an equal opportunity employer.

Qualifications

• Prior residential concierge experience is required.
• Professional appearance is necessary.
• Flexibility and open availability for scheduling are essential.

Responsibilities

• Provide excellent member service and maintain professional relationships.
• Run the front desk efficiently.
• Handle multiple functions and maintain logs.

Skills

Customer service

Communication skills

Problem solving

Time management

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Arlington, VA area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 / hr - $21.00 / hr

Schedule and shift: Tuesday through Saturday (7:00am - 3:00pm)

Qualifications/Requirements:

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.
• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.