Lead Concierge Full Time

Lasisecurity; Washington; On-site; USD 25,003 - 35,610; Full time

Job summary

A leading security services company in Washington, DC area is seeking an experienced Concierge to provide exceptional member service for luxury communities. The ideal candidate will have a high school diploma, prior concierge experience, and excellent communication skills. Flexibility in schedule covering weekends is essential. This role promises a dynamic work environment with the opportunity for personal interaction and service excellence.

Qualifications

• Prior residential concierge experience is required.
• Must possess effective communication and interpersonal skills.
• Flexibility with schedules is a must.

Responsibilities

• Provide excellent member service and maintain professional relationships.
• Handle front desk operations efficiently.
• Assist with customer inquiries and maintain logs.

Skills

Customer service

Effective communication

Problem-solving

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $22.00 / hr

Schedule and shift: Tuesday through Saturday (7:00am - 3:00pm)

Qualifications/Requirements

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.
• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check.

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.