Lead Concierge Full Time

Lasisecurity; Washington (District of Columbia); On-site; USD 30,307 - 31,684; Full time

Job summary

A leading security service provider in Washington, DC is seeking an experienced Concierge for luxury communities. The ideal candidate should have a high school diploma, prior concierge experience, and excellent customer service skills. Responsibilities include maintaining professional relationships and running the front desk efficiently. Familiarity with various property management tools is preferred. The role requires flexibility and the ability to work weekends. Competitive pay rate from $22 to $23 per hour is offered.

Qualifications

• Prior residential concierge experience.
• Experience working with over 250 units is desirable.
• Must have computer literacy to submit reports and maintain logs.

Responsibilities

• Provide excellent member service and maintain professional relationships.
• Run the front desk efficiently and handle multiple functions.
• Maintain exceptional attendance and punctuality standard.

Skills

Customer service skills

Effective communication

Detail-oriented

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $22.00 / hr - $23.00 / hr

Schedule and shift: Tuesday through Saturday (7:00am - 3:00pm)

Qualifications/Requirements:

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.
• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.