Concierge Full Time Lead

LASI Security Company, Inc.; Washington (District of Columbia); On-site; USD 25,003,440 - 35,610,960; Full time

Job summary

LASI Security Company, Inc. is looking for an experienced Concierge for luxury communities in the Washington, DC area. The ideal candidate should possess strong customer service skills and a professional appearance, ensuring excellent member interactions and managing front desk operations effectively.

Responsibilities include providing support with local attractions and maintaining professionalism at all times. A high school diploma and prior experience in residential concierge roles are required.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience with 250+ units is desirable.

Responsibilities

• Provide excellent member service and maintain strong professional relationships.
• Manage front desk efficiently and solve problems.
• Communicate with personnel and the general public.

Skills

Effective written and oral communication

Customer service

Computer literacy

Detail-oriented

Organizational skills

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Description

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $22.00 / hr.

Schedule and shift: Tuesday through Saturday (7:00am - 3:00pm)

Qualifications/Requirements

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.
• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.