Lead, Complex Excess Claims

American International Group; New York (NY); On-site; USD 103,000 - 128,000; Full time

Job summary

American International Group (AIG) is seeking a Complex Director for Excess Claims in New York. The role focuses on handling large, complex Casualty and Excess claims, directing litigation strategy, and coordinating with insureds, brokers, attorneys, and claimants.

Requires 5+ years of claims experience and active Property & Casualty licenses. The position emphasizes negotiation, ADR/mediation, and compelling presentation to senior management, with a commitment to high standards of service and

Qualifications

• 5+ years of Commercial/Industry claims experience preferred.
• Excellent communication skills (verbal/written) and strong negotiation skills.
• Advanced experience in litigation claims management including ADR and mediation process.
• Experience attending and controlling cases — pre-suit, litigated and post-trial — at mediations, settlement conferences, etc.
• Property and Casualty licenses required, must be obtained within 6 months.
• Motivated individuals with potential for upward mobility career path.

Responsibilities

• Handle some of the largest and most complex Casualty claims in the industry.
• Review coverage under Excess Commercial General Liability and auto policies; participate in investigation and control litigation strategy.
• Direct litigation; attend mediations and trials; assess liability and damages; recommend reserves.
• Present large value cases to senior management and negotiate multimillion-dollar settlements.
• Document evaluation, thought process, and strategy; ensure clear communication with insureds, brokers, attorneys and claimants.

Skills

Communication skills

Negotiation

Litigation claims management

ADR & mediation

Education

Property & Casualty licenses

Job description

American International Group (AIG) is seeking a Complex Director for Excess Claims in New York. The role focuses on handling large, complex Casualty and Excess claims, directing litigation strategy, and coordinating with insureds, brokers, attorneys, and claimants.

Requires 5+ years of claims experience and active Property & Casualty licenses. The position emphasizes negotiation, ADR/mediation, and compelling presentation to senior management, with a commitment to high standards of service and