Hybrid Complex Claims Director — Multimillion-Dollar Casualty

American International Group; Jersey City (NJ); Hybrid; USD 112,000 - 140,000; Full time

Job summary

American International Group (AIG) is seeking a Complex Director for Excess Claims in Jersey City. This senior role focuses on handling multimillion-dollar casualty and auto claims, reviewing coverage under excess policies, and directing litigation strategy.

You’ll lead investigations, control settlements, and present recommendations to senior management while maintaining top-tier customer service with insureds, brokers, and counsel.

Qualifications

• Excellent communication skills (verbal/written).
• Strong negotiation skills.
• Advanced experience in litigation claims management including ADR/mediation.
• Experience attending and controlling cases through mediations, settlements, trials.

Responsibilities

• Review coverage under Excess CGL and auto policies.
• Investigate, evaluate and disposition complex 3rd party P&C claims.
• Direct litigation strategy, attend mediations and trials, assess liability and damages.
• Present large value cases to senior management.
• Document evaluation and strategy for exposure and reserves.

Skills

Communication

Negotiation

Litigation management

Claims experience

Education

Property & Casualty licenses

Job description

American International Group (AIG) is seeking a Complex Director for Excess Claims in Jersey City. This senior role focuses on handling multimillion-dollar casualty and auto claims, reviewing coverage under excess policies, and directing litigation strategy.

You’ll lead investigations, control settlements, and present recommendations to senior management while maintaining top-tier customer service with insureds, brokers, and counsel.