Lead Community Manager: Front Desk, Events & Space Ops

Compass Group USA; San Francisco (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA is seeking a Community Manager Lead to coordinate the work of the team and drive top-tier service. You will ensure space is optimized, meet and event requests are fulfilled efficiently, and collaborate with client operations on daily deliveries.

Responsibilities include leading the team, developing relationships with key business owners, and preparing regular reports while maintaining high guest satisfaction and service standards.

Qualifications

• Lead a team and manage HR functions, payroll and staff development.
• Coordinate resources to ensure service areas are staffed.
• Communicate clearly with team and leadership about changes.
• Update space optimization tools and conduct QA checks.
• Prepare daily/weekly/monthly reports and review metrics.

Responsibilities

• Lead a team and assist with HR functions, payroll and associate development plans.
• Coordinate resources to ensure all service areas are staffed.
• Proactive, timely and clear communication to team and leadership about changes.
• Ensure space optimization practices, tools and processes are updated and accurate.
• Set conference rooms in appropriate configurations (various layouts).
• Assist with workplace requests including facilities tickets.

Skills

Team leadership

Payroll

Employee development

Front desk operations

Event planning

Space optimization

Reporting

Customer service

Job description

Compass Group USA is seeking a Community Manager Lead to coordinate the work of the team and drive top-tier service. You will ensure space is optimized, meet and event requests are fulfilled efficiently, and collaborate with client operations on daily deliveries.

Responsibilities include leading the team, developing relationships with key business owners, and preparing regular reports while maintaining high guest satisfaction and service standards.