Community Manager

Compass Group USA; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Compass Group USA in New York is seeking a Community Manager Omnicom NYC to deliver warm, professional hospitality and coordination for on-site catering, meetings, and events. You will work with the on-site team to ensure smooth operations and maintain the office environment.

The role emphasizes guest relations, collaboration with facilities, and knowledge of local area resources to support a seamless experience for visitors and staff.

Qualifications

• Two to three years’ experience in a client service / reception position within a hospitality or corporate environment.
• Basic computer skills and knowledge of office technology / equipment.
• Strong communication and hospitality orientation in a fast-paced setting.

Responsibilities

• Provide high-level internal and external customer support with a warm welcome and seamless service.
• Collaborate with on-site team lead and associates to design and coordinate catering services, meeting setups, and special requests for meetings and events.
• Work closely with building management and hard services team to schedule preventative maintenance and general office repairs.
• The role will require entering work orders and following up with the facilities team.
• Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
• Ensure the cleanliness of all office space including open work areas, conference rooms, lobby, and kitchen.

Skills

Hospitality mindset

Customer service

Communication skills

Time management

Professionalism

Confidentiality

Education

Client service experience (2–3 yrs)

Tools

Office software

MS Office

CRM systems

Job description

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Community Manager

Position Title:Community Manager Omnicom NYC

Pay 6

Other Forms of Compensation:

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Job Summary

• Provide high-level internal and external customer support with a warm welcome and seamless
• Collaborate with on-site team lead and associates to design and coordinate catering services, meeting setups, and special requests for meetings and events.
• Work closely with building management and hard services team to schedule preventative maintenance and general office repairs.
• The role will require to enter work orders and follow up with the facilities team.
• Culinary, menu planning and food service knowledge is an added value
• Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
• Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen

KEY COMPETENCIES:

• A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the role.
• The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
• Excellent listening and oral communication skills.
• Basic computer skills and knowledge of office technology / equipment.
• Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
• Discreet, ethical, and committed to maintaining a high degree of confidentiality.
• A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
• Two to three years’ experience in a client service / reception position within a hospitality or corporate environment.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Group is an equal opportunity employer. At Compass, we are committed to