Lead Community-Based Case Manager for Housing & Health

Deborah's Place; Chicago (IL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Deborah's Place in Chicago is seeking a lead professional to manage day-to-day operations of the community-based services program, including supervision of case management staff and interns, record-keeping, data quality, and compliance with agency and funder requirements.

The role emphasizes crisis intervention, collaboration with tenants and landlords, and ensuring outcomes in housing, income, and health while maintaining strong organizational and communication skills.

Qualifications

• Bachelor's Degree in Social Work or related field; Master degree preferred.
• Licensure in Illinois (LSW/LCSW/LCPC) or equivalent preferred.
• Minimum 2 years of case management or social service experience; minimum 2 years supervisory experience.

Responsibilities

• Oversee day-to-day operations of the Community Based Services program and supervise staff/interns.
• Manage record keeping and data quality; ensure compliance with agency and funder requirements.
• Provide crisis intervention in mental health or medical emergencies; assist in housing, income, and health goal achievement.

Skills

Crisis intervention

Communication

Organizational skills

Conflict management

Professional boundaries

Driver's license

Microsoft Office

Education

Bachelor's Degree in Social Work

Master's Degree preferred

Illinois Licensure (LSW/LCSW/LCPC) or equivalent preferred

Tools

Microsoft Office

Job description

Deborah's Place in Chicago is seeking a lead professional to manage day-to-day operations of the community-based services program, including supervision of case management staff and interns, record-keeping, data quality, and compliance with agency and funder requirements.

The role emphasizes crisis intervention, collaboration with tenants and landlords, and ensuring outcomes in housing, income, and health while maintaining strong organizational and communication skills.