Housing Team Lead - Client Support & Case Management

Christian Community Health Center; Chicago (IL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Blue Cross Blue Shield Medical Ins.

Blue Cross Blue Shield Dental & Vision

Life Insurance

Job summary

Christian Community Health Center in Chicago seeks a housing-support services coordinator to assist clients in maintaining housing and increasing self-sufficiency through resource linkage and goal attainment. You will support case managers, participate in audits, and help with program operations to strengthen services for vulnerable populations.

The role requires a bachelor’s degree and related social services experience, plus a valid driver’s license and the flexibility for occasional extended

Qualifications

• Bachelor’s degree in social services or related field.
• Two years of social services experience preferred.
• Experience with homeless, ex-offenders, HIV/AIDS, or substance abuse populations preferred.
• Valid driver’s license and auto insurance required.
• Occasional late or weekend hours may be required.

Responsibilities

• Provides training to new and existing case managers.
• Conducts monthly chart reviews of case manager’s charts.
• Complete monthly reports as requested by Supervisor.
• Become a user with HMIS.
• Conducts a minimum of one monthly face to face contact per client.
• Provides a minimum of one monthly home visit per client or as needed.
• Complete chronological progress notes within twelve hours of contact with client or collateral encounter.
• All progress notes must be completed in DAP format and signed and dated with appropriate credentials.
• Develop initial service plan specific and tailored to client needs identified during intake assessment.
• Revise or update services plans every six months or based upon client level of need.
• Assist no-income clients to identify resources to obtain entitlements within six months of admission.
• Complete referral documentation and informed consent for supportive services.
• Routinely assess strengths and barriers to income, housing stability and self-sufficiency, and provide referrals.
• Provides advocacy and linkages to community resources
• Follow-up on all referrals and document outcomes
• Update client files to ensure a record of all client activities
• Enter all client activities in Client Track within twelve hours of encounter.
• Complete monthly statistical report and submit to Supervisor by tenth business day of each month
• Participate in mandatory external and internal meetings or trainings.
• Adhere to the Agency’s code of ethics and HIPAA Regulations for confidentiality.
• Perform other duties as required.

Skills

Case management experience

Homeless population experience

HIV/AIDS population experience

Driver’s license

Education

Bachelor’s degree

Tools

HMIS

Job description

Christian Community Health Center in Chicago seeks a housing-support services coordinator to assist clients in maintaining housing and increasing self-sufficiency through resource linkage and goal attainment. You will support case managers, participate in audits, and help with program operations to strengthen services for vulnerable populations.

The role requires a bachelor’s degree and related social services experience, plus a valid driver’s license and the flexibility for occasional extended