Lead Communication Tech

IES Communications; Phoenix (AZ); On-site; Full time

Job summary

IES Communications is seeking a Lead Communication Tech in Phoenix, AZ. This full-time role involves supervising installation projects, ensuring compliance with safety and quality protocols while being the main contact for customer interactions. The ideal candidate will have substantial telecommunications experience and a proven track record in leadership roles.

Qualifications

• Minimum of 3 years experience in telecommunications or technical field.
• 6 months supervisory experience.
• Proficiency in Microsoft Office required.

Responsibilities

• Coordinate and supervise project crews ensuring adherence to quality standards.
• Perform quality checks and documentation.
• Serve as on-site customer contact.

Skills

Problem Solving

Critical Thinking

Communication

Technical Knowledge

Team Leadership

Education

High School diploma or GED

Tools

Basic Hand Tools

Trade Tools

Job description

4 days ago Be among the first 25 applicants

Full benefits available after 30 days of employment! Full-time, direct hire position!

Job Summary

The Lead Communication Tech will act as the on-site coordinator and crew supervisor for voice and data installation projects. The Lead's task will be to ensure job completion according to Company and customer quality and safety requirements while supervising the efficiency of the staff assigned to the project.

Job Duties And Responsibilities

• Consistently run major project crews; assume responsibility for effective performance and provide necessary training; assume responsibility for adherence to Company and customer safety and quality guidelines and hold weekly safety meetings; initiate performance related communications and escalate to Project Manager if necessary.
• Coordinate with Project Manager to ensure productivity, job completion and compliance with project budget.
• Fully complete all IES COMMERCIAL and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required).
• Perform quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings.
• Serve as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required.
• Perform work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
• Other responsibilities as assigned.
  
  
  

Tools

Basic Hand Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight and gloves.

Trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool

Min

USD $25.00/Hr.

Max

USD $30.00/Hr.

Qualifications

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
• Must be able to travel within the branch territory and/or regional territory as needed.
  
  
  

Education, Certification, License, And Skill Requirements

• Must possess at least a High School diploma or GED equivalency
• Must possess a minimum of three (3) years of experience in telecommunications or related technical field.
• Must be able to terminate fiber.
• Must possess a minimum of six (6) months supervisory and/or managerial experience.
• Must possess and be able to effectively use the tools listed above.
• Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must know the universal communications color codes.
• Must be proficient with Microsoft Office (Word, Excel and MS Project)
• Must meet Company minimum driving standards.
• BICSI Certification preferred.
  
  
  

Minimum Years Of Experience

2-4

License Required

No

Minimum Education

High School

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

EEO Statement

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E-Verify

E-Verify Information

English/Spanish

Right to Work

English

Spanish

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Telecommunications

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