Lead Coffeehouse Shift Supervisor | Growth & Flexible Hours

Starbucks Corp.; O'Fallon (IL); On-site; USD 20,664,000 - 27,552,000; Part time

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse, delivering consistent beverages and food with a friendly, welcoming approach. You will coach team members, manage shift operations, and ensure excellent customer experiences in a fast-paced retail setting.

The role requires flexible availability, strong communication, and the ability to coordinate tasks while upholding safety and store policies. Join a team-focused environment with opportunities for growth and benefits.

Qualifications

• Attendance and punctuality required.
• Ability to work flexible hours incl. mornings/evenings/weekends/holidays.
• Meet store policies and provide quality beverages/food.
• At least 6 months experience in a customer-facing role.
• Able to delegate tasks to others and coordinate teamwork.
• Strong communication and interpersonal skills.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customize per customer requests.
• Coach and supervise food/beverage prep for quality and consistency.
• Coordinate tasks among team members during shifts.
• Maintain store safety, security, and cash handling procedures.

Skills

Customer service

Team leadership

Communication

Retail operations

Food prep

Cash handling

Safety & security

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse, delivering consistent beverages and food with a friendly, welcoming approach. You will coach team members, manage shift operations, and ensure excellent customer experiences in a fast-paced retail setting.

The role requires flexible availability, strong communication, and the ability to coordinate tasks while upholding safety and store policies. Join a team-focused environment with opportunities for growth and benefits.