Lead Coffeehouse Shift Supervisor

Starbucks Corp.; New York (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance and disability benefits

401(k) with employer match

Tuition assistance program

Job summary

Starbucks Corp. seeks a Shift Supervisor to lead a busy coffeehouse, ensuring top-notch customer service and quality beverages. You will coach team members, manage daily operations, and uphold safety and store standards while delivering a warm, community-focused experience.

Join a company known for growth opportunities, comprehensive benefits, and a supportive work environment. A flexible schedule supports early mornings, evenings, weekends, and holidays as needed.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Coaching and preparing food and beverages to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate work of two or more staff.
• Direct the work of others and learn quickly in a fast-paced retail environment.
• Strong communication and interpersonal abilities for customer and team interactions.

Responsibilities

• Direct the work of team members to ensure smooth shift execution.
• Prepare and coach the preparation of beverages and food per standard recipes.
• Maintain store policies, safety, and cash handling procedures.
• Foster a welcoming environment and build relationships with customers.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Cash handling

Food/beverage prep

Adaptability

Interpersonal skills

Tools

POS system

Job description

Starbucks Corp. seeks a Shift Supervisor to lead a busy coffeehouse, ensuring top-notch customer service and quality beverages. You will coach team members, manage daily operations, and uphold safety and store standards while delivering a warm, community-focused experience.

Join a company known for growth opportunities, comprehensive benefits, and a supportive work environment. A flexible schedule supports early mornings, evenings, weekends, and holidays as needed.