Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Newton (KS); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and sick time

Parental leave and family support

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the store team and ensure a welcoming space for the community. You will oversee beverage and food preparation, coach team members, and uphold quality standards while maintaining safety and customer satisfaction.

The role requires flexible hours, strong interpersonal skills, and the ability to coordinate a small team to deliver excellent service.

Qualifications

• Six months of experience in a position requiring customer interaction.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Prepare and coach beverage and food preparation to standard recipes or customized for customers.
• Experience delegating tasks to others and coordinating a small team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Prepare beverages and food to standard recipes or customer requests.
• Direct a team to ensure smooth operations during the shift.
• Uphold store safety, policies and quality standards.
• Provide excellent customer service and build relationships with customers.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relational building

Job description

Starbucks Corp. is seeking a shift supervisor to lead the store team and ensure a welcoming space for the community. You will oversee beverage and food preparation, coach team members, and uphold quality standards while maintaining safety and customer satisfaction.

The role requires flexible hours, strong interpersonal skills, and the ability to coordinate a small team to deliver excellent service.