Lead Coffeehouse Shift Supervisor | Craft & Coach Team

Starbucks Corp.; Orem (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical & dental insurance

Vision insurance

401(k) match

Tuition coverage

Paid vacation

Holiday pay

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team and maintain a welcoming environment for customers. You will oversee beverage and food preparation, guide staff, and ensure adherence to quality standards during each shift.

The role requires reliable attendance, flexible hours, and strong communication skills to support daily operations and guest satisfaction in a fast-paced retail setting.

Qualifications

• Six months of experience in a role requiring regular customer interaction and fulfilling requests.
• Ability to direct the work of others and delegate tasks to teammates.
• Strong oral communication and interpersonal skills.
• Ability to learn quickly and adapt to a fast-paced retail environment.
• Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food products meet standards.
• Coach and coordinate preparation of drinks and meals to recipes or customized orders.
• Direct and support team members to ensure smooth store operations.
• Uphold store policies, safety, and security procedures.

Skills

Customer service

Team leadership

Effective communication

Cash handling

Attendance & punctuality

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team and maintain a welcoming environment for customers. You will oversee beverage and food preparation, guide staff, and ensure adherence to quality standards during each shift.

The role requires reliable attendance, flexible hours, and strong communication skills to support daily operations and guest satisfaction in a fast-paced retail setting.