Lead Coffeehouse Shift for Craft & Customer Experience

Starbucks Corp.; Waupaca (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance (Starbucks College)

401(k) matching

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse and ensure a welcoming space for the community.

You will oversee beverage and food preparation to standard recipes, coach team members, and maintain store safety and cash handling with a focus on consistent service. We value reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, and strong communication within a collaborative team environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead with craft and heart to make your coffeehouse a welcoming space for your community.
• Provide quality beverages and food products while maintaining store safety and security.
• Direct and coach team members to ensure fast, friendly service.
• Uphold store policies and standards and handle cash accurately.

Skills

Customer service

Team leadership

Communication

Flexible hours

Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse and ensure a welcoming space for the community.

You will oversee beverage and food preparation to standard recipes, coach team members, and maintain store safety and cash handling with a focus on consistent service. We value reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, and strong communication within a collaborative team environment.