Lead Coffeehouse Shift Supervisor | Craft & Community

Starbucks Corp.; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid vacation

401(k) match

Discounted stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring exceptional customer service and a welcoming environment for the community. You will coach beverage and food preparations, delegate tasks, and maintain cash handling and safety standards during your shift.

The role emphasizes quick learning, strong communication, and teamwork within a retail setting. Flexible hours, including early mornings and weekends, are expected to support store operations and guest

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others, learn quickly and communicate effectively.
• Knowledge of the retail environment and store safety procedures.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming Starbucks experience for customers.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks to team members and coordinate work of two or more employees.
• Maintain cash handling accuracy and store safety protocols.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail experience

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring exceptional customer service and a welcoming environment for the community. You will coach beverage and food preparations, delegate tasks, and maintain cash handling and safety standards during your shift.

The role emphasizes quick learning, strong communication, and teamwork within a retail setting. Flexible hours, including early mornings and weekends, are expected to support store operations and guest