Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Southaven (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee beverage preparation and food quality, coach team members, and ensure safety and cash handling while maintaining high service standards.

The role requires consistent attendance, flexible availability, and the ability to meet customer requests with a positive, team-oriented approach.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Experience in a position requiring interaction with customers and meeting their requests.

Responsibilities

• Direct the work of team members to ensure quality beverages and food.
• Coach and prepare beverages to standard recipes or customized for customers.
• Uphold store policies, safety, and security; handle cash and drive customer satisfaction.

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Adaptability

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee beverage preparation and food quality, coach team members, and ensure safety and cash handling while maintaining high service standards.

The role requires consistent attendance, flexible availability, and the ability to meet customer requests with a positive, team-oriented approach.