Lead Coffeehouse Shift & Team

Starbucks Corp.; Town of Hamburg (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage

401(k) employer match

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily store operations, ensure quality beverages and food, manage cash handling, and uphold safety standards.

The role requires at least six months of customer-facing experience, strong communication, and the ability to coach team members. Flexible hours and a supportive benefits package are provided.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Effective oral communication and strong interpersonal skills.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products, cash handling and store safety.
• Coach and train partners to follow standard recipes and store policies.
• Maintain regular attendance, punctuality and flexibility to cover early mornings/evenings/weekends.

Skills

Customer service

Team leadership

Communication

Cash handling

Store safety

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily store operations, ensure quality beverages and food, manage cash handling, and uphold safety standards.

The role requires at least six months of customer-facing experience, strong communication, and the ability to coach team members. Flexible hours and a supportive benefits package are provided.