Lead Client Services Project/Program Management

Jobtailor; San Diego (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor in San Diego, CA is seeking a seasoned Project Manager to lead end-to-end, high-value external customer-facing technical projects.

You will collaborate with clients, internal teams, and vendors, ensure on-time, on-scope, within-budget delivery, and provide strategic guidance using structured PM methodologies.

Qualifications

• Bachelor’s degree in Computer Science or Business or related field.
• 5+ years of related experience in project management.
• Certification is required in some areas.
• Requires office presence a minimum of 5 days per week.
• Position is only located in the posted location(s); no relocation is offered.
• 40 hours per week.

Responsibilities

• Manage the end-to-end implementation and lifecycle of high-value external customer-facing technical projects.
• Ensure timely, within-scope, and budget-compliant delivery.
• Serve as the primary client contact and coordinate with internal teams and external vendors.
• Provide technical and analytical guidance using structured project management methodologies.
• Identify and mitigate risks and proactively address issues.
• Monitor project progress, track deliverables, and provide regular stakeholder updates.
• Ensure adherence to quality standards and compliance with policies.
• Lead significant projects and large programs with strategic autonomy.

Skills

Project Management

Client Coordination

Risk Mitigation

Stakeholder Communication

Technical Guidance

Leadership

Education

Bachelor’s degree in Computer Science or Business

Tools

PM Certification (PMP)

Vendor Management

Quality Assurance

Documentation Management

Job description

• Manage the end-to-end implementation and entire lifecycle of high-value, external customer-facing technical projects


• Ensure timely, within-scope, and budget-compliant delivery


• Serve as the primary client contact and coordinate with internal teams and external vendors


• Provide technical and analytical guidance using structured project management methodologies


• Identify and mitigate risks and proactively address issues


• Monitor project progress, track deliverables, and provide regular stakeholder updates


• Ensure adherence to quality standards and compliance with policies


• Offer strategic advice to customers and manage vendor deliverables


• Maintain accurate project documentation


• Enable building and/or venue owners to engage AT&T on network improvements


• Lead significant projects and large programs with strategic autonomy


• Influence executive decisions, mentor less experienced staff, implement long-term plans, lead meetings, and innovate processes

Requirements

• Bachelor’s degree (BS/BA) desired in Computer Science or Business


• 5+ years of related experience


• Certification is required in some areas


• Requires office presence a minimum of 5 days per week


• Position is only located in the posted location(s); no relocation is offered


• 40 hours per week

Core Competencies

Demonstrates expertise in managing high-value technical projects through structured project management methodologies, ensuring compliance with quality standards and budget constraints while providing strategic guidance to clients and stakeholders.

Highest-signal resume keywords

• Project Management


• Client Coordination


• Risk Mitigation


• Stakeholder Communication


• Technical Guidance

Hard Skills

• Project Lifecycle Management


• Analytical Skills


• Budget Management


• Quality Assurance


• Documentation Management

Soft Skills

• Leadership


• Mentoring


• Strategic Thinking


• Influencing


• Problem Solving

Certifications & Qualifications

• Project Management Certification

Industry Keywords

• Customer-Facing Projects


• Vendor Management


• Compliance Standards


• Technical Projects


• Network Improvements