Lead Client Services Proj/Prog Mgmt

AT&T; San Diego (CA); On-site; USD 119,000 - 178,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits (short term and長)

Job summary

AT&T in San Diego, CA seeks an experienced Lead Client Services Project/Program Manager to oversee high-value, customer-facing technical projects. You will be the primary client contact, guiding technical and analytical efforts and coordinating with internal teams and external vendors.

The role emphasizes delivering on time and within scope with budget compliance, providing strategic advice, and maintaining comprehensive project documentation. A BS/BA and 5+ years of experience are expected.

Qualifications

• Bachelor’s degree in Computer Science or Business is preferred.
• 5+ years of related experience required.
• Certification is required in some areas.

Responsibilities

• Manage the end-to-end implementation of high-value, external customer-facing technical projects.
• Act as the primary point of contact, ensuring client satisfaction.
• Provide technical and analytical guidance through structured project management methodologies.
• Coordinate with stakeholders and vendors, monitor progress, and report to stakeholders.

Education

Bachelor's degree in Computer Science or Business

5+ years of related experience

Certification in some areas

Tools

MS Project

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

Overall Purpose:

Manage the end-to-end implementation of high-value, external customer-facing technical projects by acting as the primary point of contact, ensuring client satisfaction, and providing technical and analytical guidance through structured project management methodologies.

Key Roles and Responsibilities:

Typical tasks may include, but are not limited to, the following:

• Comprehensive Project Oversight: Manage the entire lifecycle of high-value, customer-facing technical projects, ensuring timely, within-scope, and budget-compliant delivery.
• Stakeholder and Vendor Coordination: Serve as the primary client contact, collaborate with internal teams and external vendors, and ensure alignment of project objectives and tasks.
• Technical Guidance and Risk Management: Provide technical expertise, employ structured methodologies, identify and mitigate risks, and proactively address issues.
• Performance Tracking and Reporting: Monitor project progress, track deliverables, and provide regular updates to stakeholders while ensuring adherence to quality standards.
• Consultative and Documentation Support: Offer strategic advice to customers, manage vendor deliverables, ensure compliance with policies, and maintain accurate project documentation. May also provide the vehicle for building and/or venue owners to engage AT&T on network improvements.

Job Contribution:

An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Supervisor: No

TCP Career Step Differentiator:

Leads high-value, long-term strategic projects and large programs, coordinating with multiple applications and systems. Provides technical guidance, leads meetings, and innovates processes.

Education/Experience:

Bachelor’s degree (BS/BA) desired in Computer Science or Business. 5+ years of related experience. Certification is required in some areas.

Our Lead Client Services Proj/Prog Mgmt earns between$118,800 - $178,200 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Our Lead Client Services Proj/Prog Mgmt jobs earn between $118,800.00 - $178,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

San Diego, California

Salary Range:

$118,800.00 - $178,200.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.