Lead, Client Development Apps & CRM

Winston Taylor LLP; Chicago (IL); Hybrid; USD 210,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Commutable to office

Job summary

Winston Taylor LLP in Chicago is seeking an Associate Director, Client Development Applications to oversee the firm’s CRM, marketing platform, website content systems, and related applications. You will lead a team of staff, contractors, and vendors, delivering best‑in‑class solutions and strong user experiences across business functions.

Work closely with Client Development and IS power users, manage budgets, vendor relationships, and change management initiatives.

Qualifications

• 10+ years in technology or enterprise application management.
• 7+ years of Salesforce experience.
• 5+ years of people management experience.
• Ability to travel occasionally and to come to the office 3-4 days per week.

Responsibilities

• Oversee client development applications and related systems.
• Lead product management, lifecycle, and change management.
• Validate designs to ensure best‑in‑class security and performance.
• Manage budgets, procurement, and vendor coordination.
• Foster cross‑functional collaboration and coaching.
• Support ongoing training and knowledge sharing.

Skills

Salesforce expertise

People management

Communication skills

Analytical skills

Education

Bachelor’s degree in CS/IS or related

Tools

Sales Cloud

Salesforce Administrator

Job description

Winston Taylor LLP in Chicago is seeking an Associate Director, Client Development Applications to oversee the firm’s CRM, marketing platform, website content systems, and related applications. You will lead a team of staff, contractors, and vendors, delivering best‑in‑class solutions and strong user experiences across business functions.

Work closely with Client Development and IS power users, manage budgets, vendor relationships, and change management initiatives.