Lead Change Enablement for Transformation

UKG (Ultimate Kronos Group); Nashville (TN); On-site; USD 115,000 - 165,000; Full time

Job summary

UKG is seeking an experienced change management professional to shape how change comes to life across strategic technology and business transformation initiatives. You’ll lead change planning, develop enablement assets, and coordinate training across multiple programs in CST or EST time zones.

Responsibilities include training delivery, stakeholder engagement, and continuous improvement to drive adoption and impact.

Qualifications

• Bachelor’s degree in Business, Organizational Change, Communications, HR, IT, or related field.
• 5–8 years of experience in change management, enablement, training, organizational development, or technology implementation support.
• Experience supporting technology or process transformation initiatives.
• Strong written and verbal communication skills.
• Experience developing training materials and enablement resources.
• Ability to work effectively in cross-functional, matrixed environments.
• Strong organizational and project coordination skills.

Responsibilities

• Partner with initiative leads to support change planning activities for technology and process transformations.
• Assist in assessing change impacts on employee groups and operational teams.
• Contribute to the development of change and enablement plans aligned to program milestones.
• Support risk identification and mitigation planning related to employee adoption and readiness.
• Track readiness indicators and elevate gaps as needed.
• Design and develop enablement assets including training materials, user guides, toolkits, FAQs, SharePoint sites, and self-service resources.
• Coordinate and deliver training sessions (live, virtual, or on-demand).
• Develop role-based enablement approaches tailored to different employee audiences.
• Support the establishment of change champion or super-user networks.
• Create feedback loops to gather employee insights and continuously refine enablement materials.
• Monitor adoption metrics and adjust enablement strategies to improve engagement and utilization.
• Draft and support targeted communications that reinforce enablement efforts.
• Help ensure messaging aligns with program goals and is sequenced appropriately.
• Provide leaders with talking points and materials to support their teams through change.
• Track adoption, engagement, and effectiveness metrics.
• Conduct post-launch reviews to assess enablement effectiveness.
• Recommend improvements to increase sustained adoption.

Skills

Communication skills

Change management

Stakeholder management

Education

Bachelor’s degree in Business/Org Change/HR/IT

Job description

UKG is seeking an experienced change management professional to shape how change comes to life across strategic technology and business transformation initiatives. You’ll lead change planning, develop enablement assets, and coordinate training across multiple programs in CST or EST time zones.

Responsibilities include training delivery, stakeholder engagement, and continuous improvement to drive adoption and impact.