Lead Cashier — Training & Customer Experience

Home Depot

East Wareham (MA)

On-site

USD 25,000 - 26,000

Full time

14 days+
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Job summary

Home Depot is seeking a Head Cashier to oversee frontline cashiers, ensure fast, friendly and accurate service, and monitor the Self-Checkout area. The role includes expediting price checks and approving POS transactions and markdowns across multiple registers and services.

The Head Cashier provides first-level escalation for customer issues and helps coach and train other Front End Associates to maintain high standards of service.

Qualifications

  • Minimum 1+ years of cashier experience.
  • Customer service focus to assist customers and identify selling opportunities.

Responsibilities

  • Process Checkout and Returns transactions accurately and efficiently.
  • Monitor and maintain the Self-Checkout area, assist customers with price checks.
  • Assist in supervision, coaching and training of Front End Associates and cashiers.

Skills

Cashier experience
Customer service

Job description

Home Depot is seeking a Head Cashier to oversee frontline cashiers, ensure fast, friendly and accurate service, and monitor the Self-Checkout area. The role includes expediting price checks and approving POS transactions and markdowns across multiple registers and services.

The Head Cashier provides first-level escalation for customer issues and helps coach and train other Front End Associates to maintain high standards of service.

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