Lead Cashier — Training & Customer Experience

Home Depot; East Wareham (MA); On-site; USD 25,000 - 26,000; Full time

Job summary

Home Depot is seeking a Head Cashier to oversee frontline cashiers, ensure fast, friendly and accurate service, and monitor the Self-Checkout area. The role includes expediting price checks and approving POS transactions and markdowns across multiple registers and services.

The Head Cashier provides first-level escalation for customer issues and helps coach and train other Front End Associates to maintain high standards of service.

Qualifications

• Minimum 1+ years of cashier experience.
• Customer service focus to assist customers and identify selling opportunities.

Responsibilities

• Process Checkout and Returns transactions accurately and efficiently.
• Monitor and maintain the Self-Checkout area, assist customers with price checks.
• Assist in supervision, coaching and training of Front End Associates and cashiers.

Skills

Cashier experience

Customer service

Job description

Home Depot is seeking a Head Cashier to oversee frontline cashiers, ensure fast, friendly and accurate service, and monitor the Self-Checkout area. The role includes expediting price checks and approving POS transactions and markdowns across multiple registers and services.

The Head Cashier provides first-level escalation for customer issues and helps coach and train other Front End Associates to maintain high standards of service.